4Ever Young Anti-Aging Solutions is seeking an energetic, personable, and motivated Certified Medical Assistant (CMA) / Front Desk Coordinator to join our growing team. This is a unique opportunity to work in one of the fastest-growing anti-aging and medical aesthetics practices, combining both clinical and front office responsibilities.
The ideal candidate has experience in a medical spa, aesthetic practice, or wellness clinic and is passionate about anti-aging medicine, medical aesthetics, hormone optimization, and preventative wellness.
We're looking for someone who thrives in a fast-paced environment, enjoys building relationships with patients, has exceptional customer service skills, and is excited to grow within the aesthetics and wellness industry.
At 4Ever Young, we believe work should be rewarding, exciting, and fun. We are looking for team members who genuinely love helping people look, feel, and perform their best.
Position ResponsibilitiesPatient Experience & Front Desk
- Welcome every patient with professionalism, warmth, and enthusiasm.
- Maintain exceptional customer service standards throughout every patient interaction.
- Check patients in and out following 4Ever Young procedures.
- Maintain accurate patient records, consent forms, and medical documentation.
- Answer incoming calls, respond to inquiries, and convert new leads into scheduled consultations.
- Schedule appointments while maximizing provider efficiency.
- Educate patients on memberships, promotions, treatment packages, and financing options.
- Collect payments and reconcile daily transactions.
- Assist with patient follow-up communications and appointment confirmations.
- Help maintain weekly and monthly scheduling and lead conversion goals.
- Call leads and follow up with old leads in our CRM.
Clinical Medical Assistant Duties
- Prepare treatment rooms before each patient visit.
- Room patients and explain what they can expect during their appointment.
- Assist providers with patient interviews and medical charting.
- Perform pre-physical assessments and obtain vital signs.
- Perform phlebotomy and specimen collection as permitted by state law.
- Prepare treatment materials, medications, injectables, and IV supplies.
- Assist with IV therapy preparation and patient monitoring.
- Maintain provider efficiency by anticipating clinical needs during appointments.
Patient Education
- Become knowledgeable about all 4Ever Young services, products, and treatment options.
- Answer general patient questions regarding services and procedures.
- Educate patients on treatment plans, memberships, skincare, wellness programs, and available services.
- Help patients understand available options while always deferring medical recommendations to licensed providers.
- Serve as a positive ambassador for the 4Ever Young brand.
Sales & Practice Growth
- Build strong relationships with patients that encourage long-term retention.
- Cross-promote complementary treatments, skincare products, memberships, IV therapy, hormone optimization, and wellness services.
- Inform patients of current promotions and upcoming events.
- Help create organic social media content including photos, videos, behind-the-scenes content, and patient success stories (with proper consent).
- Participate in community outreach events, open houses, and promotional events.
Daily Operations
- Maintain treatment rooms, IV lounge, reception area, and medical supply rooms to 4Ever Young brand standards.
- Ensure rooms remain clean, organized, fully stocked, and patient-ready.
- Monitor inventory levels and assist with ordering medical supplies, skincare products, office supplies, and IV vitamins.
- Help maintain a welcoming office atmosphere including cleanliness, music, lighting, scent, and overall presentation.
- Assist wherever needed to support smooth daily clinic operations.
Compliance
- Follow all HIPAA guidelines and maintain patient confidentiality.
- Adhere to all OSHA and infection control standards.
- Follow all medical compliance policies.
- Never diagnose patients, recommend prescription medications, or provide medical advice outside the scope of your certification.
- Maintain current Medical Assistant certification throughout employment.
QualificationsPreferred
- Certified Medical Assistant (CMA)
- Experience working in a medical spa, dermatology, plastic surgery, aesthetics, wellness clinic, or similar healthcare setting
- Experience with electronic medical records (EMR)
- Phlebotomy experience
- Experience with IV therapy
- Familiarity with aesthetic procedures including neurotoxins, dermal fillers, laser treatments, skincare, hormone optimization, and medical weight loss
- Previous reception or front desk experience
What We're Looking For
- Outstanding customer service skills
- Excellent communication and interpersonal abilities
- Positive attitude and team-first mentality
- Professional appearance and demeanor
- Highly organized with strong attention to detail
- Comfortable multitasking in a fast-paced environment
- Passion for aesthetics, wellness, and anti-aging medicine
- Self-motivated with a desire to learn and grow
- Comfortable discussing treatments, memberships, and wellness services with patients
- Basic social media content creation skills are a plus
Compensation & Benefits
- Starting Pay: $20 per hour (based on experience)
- Flexible scheduling with guaranteed minimum hours
- Employee discounts on products and services
- Continuing education and training opportunities
- Career growth within one of the fastest-growing anti-aging and wellness brands
- Positive, energetic, and supportive work environment
Pay: $20.00 - $25.00 per hour
Work Location: In person
