Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to handle various administrative tasks while maintaining a patient-centered approach. Flexibility to provide schedule coverage for colleagues during planned vacations and unexpected absences.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain an organized calendar for the front desk.
- Answer phone calls and respond to inquiries regarding services, appointments, and general information.
- Collect and verify patient information, including insurance details and medical history.
- Assist with patient assessment by gathering relevant information as needed.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with medical staff to ensure smooth operations and effective communication.
- Take vitals (BP, temp & weight), set-up therapies as directed by chiropractor, gather essential paperwork and vitals for DOT physicals.
- Weekly office cleaning. Time is included in the hours scheduled
- Flexibility to provide schedule coverage for colleagues during planned vacations and unexpected absences
Qualifications
- Strong patient service skills with a focus on creating a welcoming environment.
- Ability to assess patient needs effectively while maintaining confidentiality.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Proficient in using office equipment and software applications related to scheduling and record keeping.
- Previous experience in a healthcare or customer service role is advantageous but not required.
Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment. A couple of the benefits in our office is our very well trained office dog, birthday and holiday lunches and free chiropractic care.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- On-the-job training
- Paid training
Shift availability:
Ability to Commute:
- Hutchinson, MN 55350 (Required)
Ability to Relocate:
- Hutchinson, MN 55350: Relocate before starting work (Preferred)
Work Location: In person
