The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.
Reporting to the Kitchen Logistics Manager, Drivers are responsible for the safe, timely, and accurate delivery of food, water, and supplies along assigned routes — loading and unloading vehicles, maintaining transport equipment, completing required logs, coordinating with site managers and kitchen staff, and supporting kitchen operations when not on route. The role spans three levels: Driver I focuses on reliable route execution and site communication; Driver II adds route optimization and new driver training; Driver III supervises the driver team, enforces safety standards, and serves as the operational lead for the logistics function.
Across all three levels, the standard is the same. Deliveries happen on schedule. Food safety protocols are followed without exception. Vehicle and equipment condition is maintained and reported. Problems are communicated immediately, not after the fact. At HTM, getting food to a site is not a logistical task — it is the final step in a process that begins with scratch cooking and ends with a meal served to someone who needs it. The Driver is accountable for that last mile.
Load and unload delivery van with items for transport including insulated food pan carriers, water, food, dry goods, and equipment.
Follow assigned route and delivery schedule
Safely operate company vehicles and perform basic maintenance including maintaining operable gas levels, cleaning inside and outside of vehicles, tire pressure.
Pick up donations as needed and assist with unloading.
Notify the Chef-in-charge or supervisor of any issues or delays of deliveries immediately
Notify the Chef-in-charge or supervisor upon departure and return on route.
Maintain and clean transport containers including insulated food pan carriers, storage containers, dollies, utility carts, food pans.
Complete necessary logs including: mileage, service, water, delivery, donation.
Assist with incoming shipments, unload trucks including kitchen supplies, dry goods, perishables, and equipment.
Maintain and inspect company transport vehicles during all working hours, reporting any issues to the Chef-in-charge.
Perform a comprehensive examination of all pickups and deliveries to guarantee that they meet the required quality and accuracy standards.
Coordinate loading, unloading of deliveries with team members including: site managers, Chef-in-charge, Kitchen Logistics team, drivers, security team.
Assist with kitchen duties and maintenance outside of delivery routes during working hours.
Assist with water and food supply maintenance for all sites on the assigned delivery route.
Relay any comments, feedback, Food Service related issues to Chef-in-charge in a timely fashion.
Maintain precise records of all the items picked up & delivered
Assist with donation pickups, completing any necessary paperwork
Practice FIFO (First in, First out) principles when stocking new deliveries.
Execute optimal storage strategies that enhance capacity utilization, guaranteeing systematic structure and ease of access.
Maintain inventory levels and ensure they're always sufficient to meet the demands of the kitchen operations. Notify the Chef-in-charge of any low stock levels.
Follow inventory control measures to reduce or prevent the occurrence of waste and spoilage.
Assist with Kitchen duties as needed
Assist with walk-in refrigerator and freezer maintenance
Assist with load out and drop offs for meals with kitchen staff and drivers
Assist with cleaning and maintenance of all kitchen workspaces, and storage areas
Assist with trash disposal and maintenance
Assist with inventory management: restock ingredient bins and notify supervisors of any low stock items
Work with volunteers and workers who help in meal preparation and service.
Follow strict food safety regulations to maintain a safe environment for all.
Perform any other tasks assigned with a positive attitude and a willingness to help.
Maintain a clean and sanitary workspace
Organize warehouse storage, dry storage areas
Must be able to work in a standing position for extended periods of time
Must be able to carry, lift, push, and pull up to 70lbs multiple times
Must be able to regularly bend and stoop
Must be able to work weekends and holidays
Must follow strict requirements about food safety
