Min: USD $17.14/Hr. Max: USD $26.56/Hr. Overview:
Assist / support Leadership in Medication Verification in assessment of personnel training needs. Assist / support Leadership in training and competency program development /enhancement. Assist / support Leadership in implementation of new training/competency programs. Completes training of new and existing medication verification technician personnel. Completes competency assessment of technician staff.
Qualifications:
Education:
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Training or experience in customer service, education, communication, or related field preferred.
Licensure/Certification/Registry:
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Possesses or in process of a current State of Illinois Pharmacy Technician license.
Experience:
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Minimum 2 years of experience in healthcare or customer service.
Other Knowledge/Skills/Abilities:
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Demonstrates understanding of organizational culture and initiatives.
- Demonstrates all values of the organization as demonstrated through work history and documented on performance review.
- Demonstrates excellent oral and written communication, problem solving, basic math, and customer relations skills.
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Demonstrated ability to utilize Microsoft Office programs
Responsibilities:
- Lead trainer for medication verification technician core positions during 90-day probationary period.
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Develops, modifies, and implements training schedules for new technician staff.
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Identifies, evaluates, and reports performance and behavioral problems or issues with new and existing staff.
- Modification of staff training plans to address individual staff deficiencies.
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Assists Leadership in the design of training programs.
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Assists in the selection of other technician trainers as needed.
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Coordinates/performs staff competency assessments.
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Assists in staff training for new technologies, procedures, or programs.
- Develops annual goals consistent with MHS strategic plan and goals.
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Manages/updates all records of education/competency for the department.
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Attend Employment Development (EDI) or Leadership Development (LDI) courses through Organizational Learning & Development as determined by manager.
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Performs other related work as required or requested.
