Service Manager Opportunity – Automotive Industry
A well-established and growing automotive dealership group in West Texas is seeking an experienced Service Manager to lead a high-performing service department. This is an excellent opportunity for a motivated leader who is passionate about customer satisfaction, team development, and operational excellence.
Our organization values its employees, promotes from within, and offers long-term career growth opportunities in a supportive, team-oriented environment.
Position Overview
The Service Manager is responsible for overseeing the daily operations of the service department, leading service personnel, driving departmental performance, and ensuring an exceptional customer experience. The ideal candidate will have strong leadership abilities, dealership service experience, and a proven track record of improving efficiency and customer satisfaction.
Key Responsibilities
- Oversee daily operations of the service department
- Lead and support service advisors, technicians, and support staff
- Maintain a seamless and positive customer experience from start to finish
- Manage workflow, scheduling, and repair order distribution
- Address and resolve customer concerns professionally and promptly
- Monitor department performance metrics including labor sales, productivity, efficiency, and CSI
- Ensure compliance with manufacturer and dealership standards
- Foster a positive, accountable, and high-performing team culture
Qualifications
- Previous automotive service management experience required
- Strong leadership, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- High level of professionalism and customer service focus
- Experience with dealership management systems preferred
- Valid driver’s license with clean driving record
What We Offer
- Competitive compensation package based on experience
- Advancement opportunities within a growing organization
- Supportive and team-oriented work environment
- Ongoing training and professional development
- Health, dental, and vision insurance
- 401(k)
- Paid time off
If you are ready to take the next step in your automotive career, we encourage you to apply today.
Job Type: Full-time
Pay: $85,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Retirement plan
- Vision insurance
Work Days:
- Monday to Friday
- Weekend availability
Work Location: In person
