Job Location: 19 N Broadway, Billings, MT 59101
The Front Desk Agent is responsible for accommodating guests by registering and assigning rooms to guests.
Summary of essential job functions:
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Register and assign guests to rooms.
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Issue room cards.
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Transmit and receive messages.
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Keep records of occupied rooms
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Keep records of guest accounts.
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Make and confirm reservations.
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Present statements to guests.
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Collect payments and make change for guests.
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Perform bookkeeping activities.
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Post charges to rooms.
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Record guest comments and/or complaints.
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Refer guests to management as necessary.
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Obtain knowledge on different facilities throughout the hotel.
Job Skills and Qualifications
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Ability to multitask
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Possess good communication skills
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Customer service skills
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Attention to detail
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Punctuality
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Ability to handle high-pressure situations
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Problem solving
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Basic computer knowledge
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Willingness to learn
Perks of working for the Northern Hotel include:
Discounts throughout the hotel
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Restaurants: 25% off meals
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Gift Shop: 25% off merchandise and 10% off food and drinks
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Meeting Room discounts
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Discounted room rates for immediate family and employee
Comprehensive Health Insurance for Full Time employees
401k Benefits
Generous PTO Accruals as well as Vacation time
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
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Employee discount
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Health insurance
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Life insurance
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Paid time off
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Vision insurance
Schedule:
- 8 hour shift
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Holidays
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Monday to Friday
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Weekends as needed
Ability to Relocate:
- Billings, MT 59101: Relocate before starting work (Required)
Work Location: In person
