Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution.
Advise members on products and services that will meet their financial needs.
Maintains accurate member account information and prepares required reports for management.
Acts as liaison between members and various departments.
Cross-sells Credit Union products and services.
Performs a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone.
Performs other job related duties as assigned
