Custom Refrigeration is a local family-owned business servicing and installing commercial refrigeration and ice making equipment in the Twin Cities since 1989. Offering competitive pay, fully paid health premiums, and company retirement contributions.
Job Overview
We need a detail-oriented Billing Clerk to join our service team. You will manage customer accounts, create and send accurate service invoices, process incoming payments, and answer client billing questions.
Responsibilities
- Invoice Processing: Review field service tickets, technician logs, or hours worked to create and send accurate service invoices.
- Client Communication: Answer phone calls and emails from clients about their bills or charges.
- Payment Posting: Log and apply customer payments made by credit card, check, or online transfer.
- Account Tracking: Follow up on unpaid or late invoices and send polite payment reminders.
- Record Keeping: Update the accounting software and customer databases with new account notes and current balances.
- Effective communication: Skills for customer service interactions and team collaboration.
Requirements & Qualifications
- Experience: 1–2 years of office, customer service, or basic accounting experience.
- Computer Skills: Good with computers, Microsoft Office, and basic accounting software.
- Communication: Clear speaking and writing skills for talking with clients and coworkers.
- Attention to Detail: High accuracy in data entry and math calculations.
Pay: $22.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Work Location: In person
