Job Summary
We are seeking an energetic and highly organized Receptionist and Billing Coordinator to join our dynamic team. In this vital role, you will serve as the first point of contact for clients and visitors, ensuring a warm and professional greeting while efficiently managing front desk operations. Additionally, you will oversee billing processes, handle data entry, and support administrative functions to keep our office running smoothly. This position offers an exciting opportunity to utilize your office management skills, enhance client communication, and contribute to a positive office environment. The ideal candidate is tech-savvy, personable, and excels in multitasking with exceptional organizational skills.
Duties
- Greet clients, visitors, and staff with a friendly and professional demeanor, answering multi-line phone systems with excellent phone etiquette
- Manage front desk operations including answering calls, directing inquiries, and maintaining a welcoming environment
- Handle billing responsibilities using AthenaOne or AthenaNet software to process payments and invoicing accurately
- Perform data entry, filing, and document proofreading to ensure all records are precise and up-to-date
- Assist with office management tasks such as supply inventory, mail distribution, and maintaining a clean workspace
- Provide customer support by addressing client questions promptly via phone or email, ensuring high levels of customer satisfaction
Skills
- Proficiency in English is a necessity. Speaking Spanish would be a plus but not necessary.
- Strong office management experience with demonstrated ability to handle clerical tasks efficiently
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for document creation, email correspondence, and scheduling are helpful
- Exceptional organizational skills with the ability to manage multiple priorities simultaneously while maintaining attention to detail
- Outstanding customer service skills with professional phone reception techniques and proper phone etiquette
- Experience in front desk operations utilizing multi-line phone systems and handling client communication professionally
- Ability to adapt quickly to new software tools and demonstrate strong time management skills
- Join us in creating a welcoming environment where efficiency meets exceptional service! We value proactive individuals who thrive in fast-paced settings while maintaining professionalism. This paid position offers a chance to develop your administrative expertise within a supportive team dedicated to excellence.
- Salary can be negotiated based on experience the the ATHENANET {AthenaOne} EHR system.
Pay: From $19.00 per hour
Work Location: In person
