Job Summary:
The Administrative Receptionist serves as the first point of contact for visitors, customers, vendors, and employees while providing administrative support to multiple departments.
The ideal candidate is well-organized, detail-oriented, and able to effectively manage multiple priorities while maintaining a high standard of professionalism and customer service.
Essential Duties & Responsibilities:
-
Provide general office and administrative support in a fast-paced, multitasking environment, including:
-
Provide customer service and greet all visitors.
-
Maintain company itinerary and general office phone/employee lists.
-
Process all mail and packages – incoming and outgoing. Monitor postage usage.
-
Operate a multiple-line telephone console, direct incoming calls, and secure the identity of the caller (Management).
-
Maintain document control systems and track project information to ensure records remain current, accurate, and accessible.
-
Assist with scheduling meetings.
-
Maintain electronic filing systems and support document management platforms (e.g., Procore, SharePoint, or similar systems).
-
Coordinate monthly birthday celebration.
-
Support company events, special projects, and other administrative initiatives as needed.
-
Demonstrate strong attention to detail, organization, communication skills, and sound judgment in daily responsibilities.
-
Perform additional duties as assigned in support of departmental and organizational objectives.
Minimum Qualifications:
-
HS Diploma
-
Receptionist, administrative, and/or customer service experience preferred
-
Working knowledge of Microsoft Word, Excel, and Outlook.
Other requirements:
-
Strong written and oral communication skills.
-
Strong customer service and interpersonal skills.
-
Ability to effectively prioritize and execute tasks.
EEO Statement: CROM, LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. EEO/VETS/DISABILITY