Job Description
We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
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Answer incoming phone calls and assist customers with their inquiries
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Take and process customer orders accurately and efficiently
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Prepare food items according to company standards and recipes
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Handle cash transactions and maintain accurate records
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Provide exceptional customer service, creating a positive experience for every customer
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Adapt to changing customer needs and company priorities
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Work flexible hours, including weekends and holidays as required
Qualifications
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Excellent communication skills, both verbal and written
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Strong customer service orientation with a friendly and positive attitude
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Basic computer skills and ability to learn new systems quickly
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Proficiency in cash handling and basic math
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Physical ability to lift up to 25 lbs and stand for extended periods
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Demonstrated ability to follow directions and adhere to food safety standards
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Flexibility to work in a fast-paced environment and adapt to changing priorities
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Strong multitasking and problem-solving skills
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Ability to work weekends and holidays
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Team player with a collaborative spirit
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Previous experience in customer service or food service is a plus
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High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
