Job Summary
We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team! In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your enthusiasm and organizational skills will help foster positive patient relationships, streamline administrative processes, and support the delivery of exceptional healthcare services. This paid position offers an exciting opportunity to make a meaningful impact in patients’ lives while working in a fast-paced, supportive environment.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures to ensure a positive first impression
- Schedule appointments efficiently using medical office software, coordinating with healthcare providers to optimize patient flow
- Verify patient insurance information and update medical records accurately to facilitate smooth billing and documentation
- Communicate clearly with patients regarding pre-visit instructions, appointment details, and follow-up care plans
- Maintain organized medical records, ensuring confidentiality and compliance with privacy regulations
- Answer phone calls promptly, providing exceptional customer service and directing inquiries appropriately
- Support medical staff with administrative tasks such as preparing patient charts, managing correspondence, and handling paperwork
Qualifications
- Prior experience working in a medical or dental office setting is highly preferred
- Strong knowledge of medical terminology to accurately interpret clinical information and communicate effectively
- Proven ability to provide excellent medical administrative support in a fast-paced environment
- Office experience demonstrating proficiency with scheduling software and electronic health records (EHR) systems
- Familiarity with dental office procedures is a plus but not required
- Excellent organizational skills with attention to detail and the ability to multitask efficiently
- Outstanding communication skills, both written and verbal, with a friendly, professional demeanor
Join us as a Patient Care Coordinator and be part of a dedicated team committed to delivering compassionate care while advancing your career in healthcare administration!
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person