Overview:
Are you passionate about helping others navigate their benefits? As a Senior Benefits Specialist, you will play a crucial role in providing administrative support and coordinating our benefit plans. Collaborate with us and bring your diverse ideas to ensure that employees understand and maximize their benefits, fostering a positive workplace culture.
Apply now and transform your career with us.
What you will be doing:
- Administer and coordinate employee leave programs, including FMLA, parental leave, medical leave, personal leave, military leave, and other company-sponsored leave programs.
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Manage the leave process from intake through return-to-work, including employee communications, documentation, tracking, and case management.
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Serve as the primary point of contact for employees, managers, and HR partners regarding leave eligibility, processes, and status updates.
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Coordinate with third-party leave administrators and state-sponsored disability and paid leave programs to ensure timely and accurate claim processing.
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Ensure compliance with applicable federal, state, and local leave laws and company policies.
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Maintain accurate leave records and reporting within HR systems.
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Assist with ADA accommodation-related leave administration and return-to-work coordination.
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Support benefits administration activities, including employee inquiries, life event changes, and benefit continuation during leaves of absence.
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Assist with open enrollment, benefits communications, and vendor coordination as needed.
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Support the Benefits and Total Rewards teams with general support and inquiries.
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Maintains knowledge of Company’s values and strategic plan.
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Support published corporate policies.
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Perform additional assignments per management’s direction.
What we are looking for:
- 2-4 years in Benefits, with direct experience in processing leaves of absence.
- High school diploma or equivalent required.
- Bachelor’s Degree in a related field preferred.
- Exceptional customer service skills and attention to detail required.
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High level of ethics and integrity required.
- Excellent customer service skills required.
- Strong verbal and written communication skills required.
- Ability to be approachable and welcoming to questions from business support administration, HR field team and employees at all levels of the company.
- Strong time management skills.
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Bi-lingual in English/Spanish is highly preferred.
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Able to work in a fast-paced team environment.
- Ability to maintain confidentiality with employee personal information.
- Intermediate level skill in computer processing and data entry.
Why work for us:
Some of the benefits you may be eligible for as an employee are:
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Comprehensive compensation package and paid time off program
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Industry leading 401(k)/RRSP
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Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
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Wellness benefits & Employee Assistance Program
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Tuition Reimbursement Program
We are an EEO/ADA/Veterans employer.
Salary Min: USD $36.00/Hr. Salary Max: USD $42.00/Hr.