PINNACLE COMMUNITY SERVICES JOB DESCRIPTION
JOB TITLE: SUPERVISOR
PROGRAM: Healthy Families Niagara
STATUS: Full-Time, (35 hours per week)
FLSA DESIGNATION: Exempt
REPORTS TO: Program Manager
DEGREE: Master’s Degree in Family Counseling, Social Work, Psychology/Sociology
or Nursing; OR Bachelor’s Degree in a Health or Human Service Field and
five (5) years experience in a home visiting program with clinical supervisory experience in working with multi-problem families preferred
EXPERIENCE: See above; OR Family Support Worker or Family Assessment Worker with five (5) years of direct service in a Healthy Families Program, a documented history of progressive professional development, plus an Associate’s
Degree in a related field may be promoted to a supervisory position
SALARY: $25.50 per hour
AGENCY REQUIREMENTS:
- Valid New York State Driver’s License
- Solid understanding and experience in managing and motivating staff
- Complies with all policies and procedures of FACS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements.
- Attends and participates in appropriate agency staff trainings and meetings.
- Advocates for cultural diversity/sensitivity as appropriate.
- Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval.
- Participates actively in ongoing professional development.
- Provides ongoing, intensive, professional clinical supervision to a direct care staff of 4-5 Family Assessment Workers and/or Family support Workers on a weekly basis of at least two (2) hours with each worker.
- Assists staff in addressing potential staff burnout, identifying and maintaining appropriate boundaries between staff and the families, provides daily support, monitoring and crisis management.
- Assists the staff to support families in developing realistic and effective support plans as well as identifying, understanding and addressing barriers to progress.
- Monitors quality of service delivery by conducting periodic chart reviews, home visit observations and review of program data reports.
- Participates in the selection and training of staff, including orientation.
- Assists in coordinating, monitoring and possible participating in all local, regional and state core and wrap around training for staff.
- Identifies potential program linkages with the community and other partner agencies.
- Meets on a regular, planned basis with Program Director at a regularly scheduled time and participates actively in this process.
- Presents Healthy Families Niagara and PCS Agency services to the community at large.
- Performs other duties assigned by Administration.
- Use of a personal vehicle
BENEFITS:
- Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)
- Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment
- Flexible Spending accounts for both health and dependent care
- Employee Assistance Program available
- Employer paid short- and long-term disability insurance available
- Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)
- 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan
- Mileage Reimbursement
- 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)
- Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays
- 1 Wellness Day yearly
- Wage/Longevity Bonuses available
- Salary 25.50 an hour.
- Attendance Bonus available bi-annually
- Bereavement Leave – 4 work days of leave with pay available
- Staff Recognition/Staff Appreciation events
- Team Building and In-House training available offering learning and educational opportunities
SKILLS:
- Knowledge of maternal-infant health and concepts of child abuse and neglect
- Experience working with culturally diverse communities and families
AGENCY EXPECTATIONS:
- Demonstrates knowledge of the program, mission, and services of PCS.
JOB RESPONSIBILITIES:
- Maintains confidentiality of Agency.
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.
It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.
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