Atomic Promotions, a sales and development firm, wants a Full-time Enrollment Representative to be the teacher Lee Highway households wish they'd always had for technology questions. The Full-time Enrollment Representative explains how Verizon FiOS fiber-optic internet works, what speeds different households need, and which connectivity bundles provide the best value.
As a Full-time Enrollment Representative, you introduce customers to the speed and reliability of Verizon Fios Internet. By explaining how fiber internet supports streaming, gaming, and working from home, the Full-time Enrollment Representative creates helpful enrollment conversations that guide customers toward better connectivity.
Responsibilities of the Full-time Enrollment Representative
- Talk with customers to highlight how Verizon Fios eliminates common connectivity frustrations with unmatched speed and reliability.
- Focus on enrollment conversions by matching customers with Fios plans that offer the best value for their home entertainment and internet needs.
- Demonstrate the superiority of Verizon Fios over competitors by comparing speed, picture quality, and reliability during in-person discussions.
- Offer flexible bundling options to make Verizon Fios accessible and appealing to a wide range of customers.
- Track customer feedback to refine your enrollment approach and better address common concerns about home internet and TV services.
- Develop an enrollment pipeline of qualified leads by collecting contact information at events and following up with tailored Verizon Fios offers.
Qualifications of the Full-time Enrollment Representative
- High school diploma or GED preferred.
- Experience in enrollment or customer support is a plus.
- Team-player attitude with the ability to collaborate in a fast-paced customer environment.
- Professional demeanor to represent Verizon with confidence and credibility in all customer interactions.
- Enthusiasm for technology and home entertainment, and learn about Verizon Fios features.
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
