The purpose of this job is to oversee all Wide Area Network Computer (WAN) and related activities of the City of Cleveland or 911 Center.This position works under general supervision, independently developing work methods and sequences.
MAJOR ACTIVITIES of the position include:
- Maintains the integrity and continual operation of the IT network including the Active Directory, email, internet, wireless, and mobile user connectivity.
- Operates and maintains the computer servers and software systems
- Trains and assists Computer Analyst positions
- Trains and assists Network Administrator I positions
- Installs and maintains all computer systems throughout the City of Cleveland or 911 Center
- Oversees Help Desk and insures work orders are completed in a timely manner
- Provides technical support for all computer users
- Evaluates and recommends new hardware and software products
- Obtains and evaluates bids and purchase orders for computer hardware and software
- Assists Director of IT in preparation of annual budget
- Maintains computer systems, hardware, and software database for legality purposes
- Maintains backups and assists in disaster recovery procedures
- Coordinates and participates in weekly IT 24/7 On-call rotation for City and 911 Center
- Stays abreast of advances in technology
- Demonstrates reliable and consistent attendance to fulfill the responsibilities of this role.
- Demonstrates ability to work cooperatively with others.
- Performs related work as required.
Pay: $65,023.00 - $97,535.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
