Join a mission-driven mental health team helping patients feel understood, helped, and reassured
Whole Mind is a growing and innovative outpatient mental health organization dedicated to providing compassionate, evidence-based psychiatric care. Our clinics offer medication management, Spravato (esketamine), Transcranial Magnetic Stimulation (TMS), and other mental health services in a welcoming and patient-centered environment.
We are currently seeking an experienced, dependable, and compassionate Office Manager / Medical Assistant (MA / CMA) to support the launch and growth of our new Salt Lake City clinic.
This is a unique opportunity to play a foundational role in a newly opening clinic while helping create an exceptional patient experience from day one.
This position will begin part-time during the clinic launch phase and is expected to ramp into a full-time role as patient demand increases.
We are looking for someone who is reliable, caring, highly organized, and passionate about helping people during vulnerable moments in their lives.
At Whole Mind, we believe every patient should:
Feel Understood
Through compassion, empathy, and personalized care
Feel Helped
Through ownership, urgency, and follow-through
Feel Reassured
Through professionalism, consistency, and support
Compensation
$18.00 – $25.00 per hour, based on experience
This position will begin part-time, with the opportunity to transition into a full-time benefitted position as patient volume and clinic demand increase.
Position Overview
During the initial growth phase of the Salt Lake clinic, this role will serve in a dual-capacity position, supporting both:
Clinical Operations (Medical Assistant Responsibilities)
and
Front Office / Clinic Operations (Office Manager Responsibilities)
As patient demand grows, responsibilities may evolve and expand to support clinic operations and staffing needs.
This role is ideal for someone who thrives in a growing environment, enjoys variety, takes ownership, and wants to help build something meaningful.
What You’ll DoClinical Responsibilities (MA / CMA)
- Prepare patients for appointments and assist providers during visits
- Take vital signs and accurately document patient information in the medical record
- Assist with and monitor advanced psychiatric treatments including TMS and Spravato (esketamine)
- Observe patients during treatment sessions and report concerns to the supervising provider
- Maintain timely and accurate clinical documentation in the EMR
- Support patient care coordination and overall clinic workflow
- Ensure a safe, supportive, and welcoming clinical environment
Office Manager / Front Office Responsibilities
- Serve as the primary front office support for the clinic during launch
- Greet patients and create a warm, welcoming experience
- Answer incoming calls and support scheduling needs
- Coordinate provider schedules and appointment flow
- Support patient intake, paperwork, and administrative workflows
- Assist with insurance verification and patient coordination as needed
- Help maintain organization, clinic readiness, and day-to-day operational support
- Work collaboratively with leadership to support clinic growth and operational success
What We’re Looking For
We are looking for someone who is:
- Reliable, dependable, and accountable
- Compassionate, caring, and emotionally attuned to patient needs
- Organized and detail-oriented
- Comfortable balancing both clinical and administrative responsibilities
- Able to work independently while collaborating closely with a team
- Passionate about helping patients access mental health care
Most importantly, we are seeking someone who naturally helps patients feel:
Understood
By listening, validating, and personalizing interactions
Helped
By taking ownership and helping solve problems
Reassured
By creating trust, calm, and confidence in care
Qualifications
- Medical Assistant (MA / CMA) certification preferred
- Prior experience working as a Medical Assistant required
- Previous front office, office management, or healthcare coordination experience strongly preferred
- Current CPR certification preferred
- Strong communication and customer service skills
- Comfortable supporting both clinical and administrative functions
- Behavioral health or psychiatric experience preferred, but not required
Why You’ll Love Working With Us
- Be part of a growing, mission-driven mental health organization
- Play a foundational role in launching a new clinic location
- Opportunity to learn advanced psychiatric treatments including TMS and Spravato
- Collaborative and supportive team culture
- Opportunity for long-term career growth as the clinic expands
- Meaningful work helping improve lives every day
About Whole Mind
Whole Mind is a growing multi-location mental health practice focused on delivering compassionate, innovative psychiatric care in a collaborative and patient-centered environment.
We believe every interaction matters—and every patient deserves to feel understood, helped, and reassured.
Work Location
In-person — Salt Lake City, Utah
Whole Mind – Salt Lake Clinic
376 E 400 S, Suite 311
Salt Lake City, UT 84111
Apply Today
If you are passionate about helping others, enjoy supporting both patient care and clinic operations, and want to grow alongside an expanding mental health organization, we would love to hear from you.
Pay: $18.00 - $25.00 per hour
Application Question(s):
- Do you have experience supporting front office operations in a healthcare or medical clinic setting (scheduling, phones, patient intake, insurance verification, check-in/out, etc.)?
- Do you have experience working in behavioral health, psychiatry, TMS, Spravato, or another mental health setting?
- This position will begin part-time as our Salt Lake clinic grows and is expected to ramp into a full-time position as patient demand increases. Are you comfortable starting part-time and growing into a full-time role over time?
- This role supports both clinical Medical Assistant responsibilities and front office/clinic operations. Are you comfortable balancing both patient-facing clinical work and administrative/front office responsibilities?
- Please briefly describe what being reliable and dependable in a healthcare environment means to you.
Experience:
License/Certification:
- MA or CMA certification (Preferred)
Ability to Commute:
- Salt Lake City, UT 84111 (Required)
Work Location: In person
