Sr. Human Resource Business Partner

City of Wilmington, NC -
Wilmington, NC

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Job Details

Full-time
$79,427.92 - $101,270.78 a year
4 hours ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Credit union membership
Life insurance

Qualifications

Data analytics tools for recruitment
Recruitment database management
Program development
Performance management strategy
Candidate pipeline management
HR analytics
ATS
HR legal compliance
Recruitment metrics tracking
Full cycle recruiting
Driver's License
Data management
HR compliance
Human capital management
Recruiting strategy development
Organizational development strategy
Employment law in talent management
Resume management software
Employee relations strategy
Strategic thinking in HR leadership
Stakeholder relationship building
Reporting tools for recruitment
Strategic workforce planning

Full Job Description

The City of Wilmington is an Equal Opportunity Employer.

One City. One Workforce. One Purpose.

Do you have demonstrated experience serving as a strategic HR partner in complex, highly accountable environments?

The City of Wilmington is seeking a Senior Human Resources Business Partner (Sr. HRBP) to be a key strategic partner to executive and department leadership across a high impact portfolio that includes the Police Department, City Manager’s Office, City Clerk’s Office, and City Attorney’s Office. This portfolio requires a strategic HR professional who can effectively support leaders across a range of critical City functions, navigate complex and sensitive workforce matters, and build strong, trusted relationships with executive and department leadership. This position plays a critical role in connecting business needs with comprehensive HR solutions, providing expertise across workforce planning, talent management, employee relations, performance management, organizational development, change management, and employee training.

In addition to serving as a strategic advisor, the Sr. HRBP will take an active role in training and organizational development initiatives and provide recommendations that strengthen leadership capabilities, employee performance, engagement, and organizational effectiveness. The position will work across Human Resources centers of excellence to ensure integrated solutions while maintaining ownership of assigned HR initiatives.

This is an important role within Human Resources that requires strong business acumen, sound judgment, exceptional relationship-building skills, and the ability to translate organizational priorities into effective people strategies and actionable solutions.

Typical Tasks

Provide stratgic and consultative HR support within complex and highly accountable departments within an assigned portfolio that includes the Police Department, City Manager’s Office, City Clerk’s Office, and City Attorney’s Office
Serve as a trusted advisor to leaders by providing guidance on organizational design, workforce planning, succession planning, and talent management strategies
Lead workforce planning initiatives by identifying current and future staffing needs, workforce risks, and talent gaps, developing proactive solutions to support operational objectives
UItilize applicant tracking systems (ATS) to manage job postings, candidate applications, interview workflows, and hiring documentation
Track and monitor recruitment metrics, including time-to-fill and candidate flow, and identify opportunities to improve hiring outcomes
Partner with department leadership to identify current and future staffing needs and prioritize hiring efforts
Ensure consistent and compliant hiring practices across departments, including structured and equitable selection processes
Support and reinforce performance management practices, including evaluations, corrective actions, and employee development
Coach and influence managers on employee performance, accountability, and effective supervision practices
Serve as the initial point of contact for employee concerns and coordinate with Employee Relations on complaints, investigations, and disciplinary matters
Ensure consistent interpretation and application of Human Resources policies, procedures, and practices across assigned departments
Coordinate with Compensation & Classification on job design, reclassifications, and compensation-related decisions
Collaborate with HR Operations to support onboarding, employee transitions, and overall HR service delivery
Partner with Organizational Development to align training initiatives with organizational priorities to include the creation, facilitation, and delivery of training content when required
Maintain accurate and timely recruitment and workforce-related data within applicable systems
Identify workforce trends, risks, and operational challenges and provide recommendations to leadership
Support organizational changes, including restructuring efforts, workforce transitions, and role alignment
Utilize data and workforce insights to inform decision-making and improve workforce outcomes
Ensure compliance with applicable laws, regulations, policies, and procedures
Build and maintain effective working relationships across departments and leadership teams
Identify and implement process improvements to enhance efficiency and effectiveness of HR service delivery across assigned departments
Lead continuous improvement initiatives that streamline HR processes, improve service delivery, and enhance the employee experience across all city departments
Mentor and provide guidance to HR Business Partners and other HR professionals to promote consistency, professional development, and HR best practices
Perform other related duties as assigned

Qualifications

Formal Education and Experience

Bachelor’s degree in Human Resources, Business/Public Administration, or related field with a minimum of five (5) years of progressively responsible human resources experience, including recruitment and employee relations or equivalent combination of education and experience.

Required qualfiications

Valid US driver's license
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) required within one (1) year of employment
Demonstrated experience partnering with executive and senior leadership to develop and implement strategic human capital initiatives
Knowledge of principles and practices of human resources, including recruitment, employee relations, performance management, and workforce planning
Experience working with applicant tracking systems (ATS) to manage job postings, candidate applications, interview workflows, and hiring documentation
Experience leading full-cycle recruitment and developing workforce strategies across multiple business unit
Familiarity with maintaining accurate candidate records, tracking applicant progress, and generating recruitment-related reports

Skills and Abilties

Knowledge of HR practices within complex, highly regulated, public-facing, or operationally intensive environments, particularly those requiring strong accountability, confidentiality, and sound judgment
Ability to interpret and apply policies, procedures, and employment laws in a consistent and practical manner
Strong communication and interpersonal skills with the ability to influence leadership and build trust
Ability to manage multiple priorities in a fast-paced and dynamic environment
Ability to analyze workforce data and identify trends to support decision-making
Ability to maintain confidentiality and exercise sound judgment in sensitive situations
Strong analytical skills with experience using workforce data and HR metrics to support strategic decision-making
Ability to build effective working relationships across all levels of the organization

Supplemental Information

Office Work: Primarily sedentary, involving prolonged sitting, computer use, telephone and office equipment operation, and standard office tasks. Requires visual acuity, hearing, and manual dexterity for reviewing documents, analyzing data, and completing administrative responsibilities.
Field Work: require standing, walking, stooping, kneeling, crouching, reaching, pushing, pulling, and lifting or carrying objects up to 10 pounds occasionally. Employees may encounter uneven terrain, traffic, construction areas, and outdoor weather conditions and must use appropriate personal protective equipment.
General Requirements: The position involves occasional travel to meetings, evening events, and after-hours response, as needed, in support of a 24-hour municipal operation. All work is performed in compliance with applicable State and Federal OSHA regulations, including hazard communication, personal protective equipment, and slip, trip, and fall prevention

Our Core Values:

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

Comprehensive medical, dental, and vision insurance + many other insurance options
Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
Employer-paid health & wellness clinic
Free on-site city gym access
Paid sick and vacation leave + 13 paid holidays per year
6-weeks paid parental leave
Paid volunteer & blood donation leave to give back to our community
Flex schedule and telework availability, depending on your position
Professional development trainings & leadership initiatives
Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:

NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.

Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*):
- Sick Leave - 12 days accrued each year

- Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
- Holidays - 13 paid holidays annually
- Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).

Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:

Tuition reimbursement
Employee Assistance Program

Short & Long Term Disability
Cancer & Critical Illness
Accident Insurance
Whole Life Insurance
Credit Union membership

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.

**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**

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Typical Tasks

Qualifications

Supplemental Information

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