Penate Medical Center is looking for Sales agents, with preferably 1 year of previous experience working for a Health Care Company or in sales.
Responsibilities
- Present new clients with information about our centers.
- Encourage patients to sign up with our HMO in order to provide the various services and care we offer.
- Be in contact with the manager of both the telemarketers and the Administrative office, to assure patient satisfaction.
- Enroll new patients and recover patients who have un-enrolled.
- Follow up with the enrolled patients to offer quality customer service, and ensuring the patient is satisfied with our care
Answer incoming and outbound calls by welcoming patients with a professional, upbeat, friendly attitude
Follow prepared scripts based on call type
Register new patients by gathering pertinent information and entering into the system
Verify insurance coverage and information
Set patient appointments upon request and identify future visits
Data entry and maintenance of customer data bases
Provide customers with product and service information
Respond to patient inquiries
Research required information using available resources
Communicate with offices when necessary
Handle customer complaints and other customer support related issues, and provide customers with proper solution
Meet established standards within all performance criteria
+ Commissions payment
Bilingual English-Spanish
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
