Summary of Purpose:
Ensures the overall health and wellbeing of animals entrusted to the care of the Kentucky Humane Society Pet Resort while providing excellent customer service.
Duties (Essential Functions):
Provide daily care, cleanliness, and enrichment to animals in care and maintain common areas.
- Responsible for daily cleaning and disinfection of runs, walkways and rooms, public areas and offices.
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Complete AM/PM feeding of all pets per client instructions.
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Complete daily cleaning of cat condos and litter boxes.
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Assist in maintaining a clean and uncluttered resort environment, take out trash, wash windows, do laundry, dishes, etc.
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Provide basic bathing, drying and brushing of animals as assigned.
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Follow and maintain excellent knowledge of organization, cleaning, sanitation, and safety practices to provide a healthy and safe environment for animals and people.
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Patrol grounds daily, picking up any trash and fecal material.
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Complete morning/afternoon activities for all animals on activity list.
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Assist in evaluation of dogs for socialized play.
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Assist with play groups and doggie daycare.
Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, donate or work for KHS.
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Always provide excellent customer service.
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Answer the phone in a timely and friendly manner as assigned.
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Conduct check-in/check-out of clients, using Kennel Booker as assigned.
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Ensure a safe work environment, following all safety guidelines.
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Communicate any animal health or temperament concerns to supervisor on duty.
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Communicate with manager or supervisor on duty regarding unusual activities, significant problems or concerns.
Assist with ASPCA Transport Program.
- Assist with unloading/loading of animals.
- Responsible for cleaning and disinfection of runs and walkways with emphasis on disease control protocols set by the ASPCA.
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Complete AM/PM feeding of all pets per ASPCA instructions.
Other duties as assigned.
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General dog and cat knowledge preferred.
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Ability to work independently with little direct supervision.
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Great interpersonal skills in person and by phone with clients, staff, and volunteers.
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Demonstrated attention to detail, and ability to process paperwork accurately and efficiently.
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Ability to handle multiple tasks simultaneously in a fast-paced environment.
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Humane attitude towards animals.
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Accept, support, and represent KHS core values, programs, policies, and procedures.
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Basic computer knowledge.
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Ability to lift or otherwise move large animals – up to 50 pounds; full range of motion, including stooping, bending, reaching, etc.
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Background Check required.
Physical, Psychosocial, and Cognitive Demands/ Working Environment
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Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions.
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Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs.
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Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions.
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Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans).
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Exposure to chemicals.
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Exposure to loud noise.
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Exposure to emotional circumstances.
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Fast-paced environment.
