The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.
The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.
Req.#1039702597
Responsibilities
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Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems
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Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace
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Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early
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Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value
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Act as the senior advisor on AI adoption within the account's engineering organization, translating strategy into an actionable transformation roadmap
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Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment
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Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)
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Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work within
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Ensure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts
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Bring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarter
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Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor
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Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity
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Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning
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Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum
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Represent the client's interests internally to ensure EPAM allocates the right talent and resources to the account
Requirements
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Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)
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AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness
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Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central
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Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements
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Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations
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Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones
We offer
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Medical, Dental and Vision Insurance (Subsidized)
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Health Savings Account
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Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
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Short-Term and Long-Term Disability (Company Provided)
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Life and AD&D Insurance (Company Provided)
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Employee Assistance Program
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Unlimited access to LinkedIn learning solutions
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Matched 401(k) Retirement Savings Plan
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Paid Time Off
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Legal Plan and Identity Theft Protection
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Accident Insurance
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Employee Discounts
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Pet Insurance
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Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM
Applications will be accepted on a rolling basis.
EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.
