Schedule
Full Time: 40 hours per week, Monday - Friday day shift
General Summary
Performs diversified and confidential secretarial duties. Requires an intermediate degree of technical and communications/interpersonal skills, knowledge and ability. May administer/coordinate programs, projects, and/or processes as assigned.
Duties and Responsibilities
Essential Functions:
-
Creates physician, resident and Advanced Practice Clinician master schedules.
-
Proactively reviews schedules to identify underutilization and realignment of resources to ensure access and appropriate physician utilization.
-
Serves as Master STO/PTO “gatekeeper” as Source of Truth.
-
Maintains SPOK on-call program to ensure patients and referring providers can reach the on-call physician of the specialty for urgent clinical needs.
-
Answers telephones, routes callers, takes messages and provides routine information to callers.
-
Schedules supervisor's appointments; maintains and updates supervisor's daily calendar.
-
Schedules, coordinates and/or arranges meetings, appointments and/or facilities. Attends meetings and records minutes, as required.
-
Collects information needed by supervisor for conferences and reports.
-
Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
-
Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
-
Administers/coordinates programs, projects, and/or processes as assigned.
Common Expectations:
-
Maintains established policies and procedures, objectives, quality assessment and safety standards.
-
Maintains professional growth and development.
-
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Minimum Education:
-
Associates Degree Required
Work Experience:
-
2 years Experience in business administration. Required
Knowledge, Skills, and Abilities:
-
Basic computer skills.
-
Excellent interpersonal/communications skills.
-
Transcription skills.
