The Assistant Parts Manager supports the Parts Manager in overseeing daily parts department operations at a heavy-duty commercial truck dealership. This role combines administrative leadership, inventory control, customer service, and hands-on team support. The Assistant Parts Manager ensures efficient workflow, accurate inventory management, high customer satisfaction, and adherence to company policies and safety standards.
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Provide daily on-site leadership, guidance, and support to parts department team members
- Assist in managing daily department workflow to ensure efficiency and accuracy
- Complete and maintain daily Basecamp and operational spreadsheets
- Perform projects and special assignments as directed by the Parts Manager
- Manage and place daily parts orders, including DIA, emergency, and special orders
- Oversee and verify daily cycle counts performed by parts department personnel
- Manage backorder reviews and follow-up on outstanding items
- Oversee core return and parts return processes to ensure timely and accurate completion
- Ensure warehouse cleanliness, organization, and proper storage of parts
- Support counter personnel with parts lookup, aftermarket solutions, all-makes parts sourcing, and sales completion
- Provide exceptional internal and external customer service
- Assist with troubleshooting parts availability and technical inquiries
- Audit repair orders (ROs) daily for accuracy and completeness
- Code, receive, and process invoices daily
- Manage and coordinate driver deliveries to ensure timely and accurate order fulfillment
- Ensure a safe working environment and adherence to company policies, procedures, and safety standards
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Minimum of 5 years of experience in parts sales within the medium- and/or heavy-duty commercial truck industry, or equivalent industry experience
- College degree preferred or equivalent combination of education and experience
- Strong knowledge of parts inventory management, aftermarket and all-makes sourcing, and dealership operations
- Proficiency with dealership management systems and parts-related computer software
- Excellent oral and written communication skills
- Strong organizational and time-management abilities with attention to detail
- Customer-focused mindset with a solution-oriented approach
- Ability to work effectively in a fast-paced environment and support team success
- Demonstrated ability to lead by example and maintain professional standards
Transportation is more than just an industry, it’s the engine of our economy. At Lakeside International Trucks, We’re proud to serve the people and fleets that keep America running strong. Every repair, every part, every sale connects to a bigger purpose – helping others move what matters most.
When you build your career here, you’re part of a team that supports local communities, deliveries critical goods and powers progress across the nation.
Why Lakeside:
- Continues career growth and in-house training programs
- Local work with national impact
- Access to the newest clean diesel and hybrid truck technology
- Performance based bonuses across departments
- Work in an essential, growing industry
- Opportunities across multiple dealership locations
We don’t just sell and service trucks – we keep commerce moving and communities thriving.
