Job Summary
The Front Office Assistant is responsible for coordinating administrative components of Genesis Community Clinic in collaboration with the Front Office Coordinator and volunteers.
Duties and Responsibilities
Reception – Provide public “face” of organization to guests, volunteers, and patients
- Cheerfully provide frontend greeting and phone reception
- Receive and sort mail
- Assist clients/patients as needed with questions or direct them to the appropriate staff person
- Check medical, dental, and counseling patients in and out for appts.
Medical clinic collaboration–Collaborate with clinic staff regarding appropriate front office duties
- Accurately record, organize, update and store patient information in the EMR system, with specific emphasis on HIPAA compliance
- Schedule, confirm, and maintain patient appointments
- Manage outgoing and incoming patient records and referrals
- Assist in the refill process with patient medications as needed
- Train front office volunteers
Other Duties as Assigned
Minimum Qualifications
- A committed Christian, demonstrating a mature and growing personal relationship with Jesus Christ.
- High School Diploma or equivalent
- Prior experience in the medical field or academic knowledge of clinic practices
- Ability to stay highly organized and accurate in a fast-paced environment
- Adaptable and a team player
- Proficiency in standard Microsoft Office applications, such as MS Outlook, MS Word and Excel.
- Ability to learn and use multiple patient information management systems
- Ability to maintain client confidentiality and follow strict federal regulations
Superior Qualifications
- Bilingual in Spanish
- Proficiency using EMRs, specifically athenaClinicals
- Experience managing the physical plant of a facility
- Fluency in Medical Terminology
- College degree or vocational certificate in health-related field
Working Conditions and Physical Demands
- Ability to sit, stand, bend and stoop for periods of time
- Ability to exert up to 50 pounds of force occasionally
- Ability to work in a fast-paced environment
- Ability to respond to emergency/crisis situations
- Exposure to noise
- Potential exposure to blood and/or body fluids
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Medical Specialty:
Ability to Relocate:
- Garden City, ID 83714: Relocate before starting work (Required)
Work Location: In person
