EQUAL EMPLOYMENT OPPORTUNITY
Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.
POSITION SUMMARY
Facilitates activities from candidate acceptance to the onboarding process while also providing HR customer assistance for employees and managers throughout the organization.
POSITION REQUIREMENTS
Minimum Education
High School Diploma or GED
Minimum Work Experience
2 years prior experience in Human Resources or related field.
Required Licenses/Certifications
None
Required Skills, Knowledge, and Abilities
Excellent verbal and written skills to relate to a wide variety of applicants and customers. Organizational skills to maintain record and ensure compliance with programs, policies and procedures. Critical thinking skills required to report and resolve issues. Analytical ability to review quality data and trends. Initiative to begin and complete projects and work independently. Must be self-motivated, results oriented, and demonstrate integrity, honesty and a sense of mission and loyalty. Must have a pleasant demeanor, professional appearance, and be effective in time management skills. Computer skills, including word processing and spreadsheets.
QUALITY BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Uses critical thinking skills to determine evidence based solutions. Systematically gathers and reviews pertinent information to prevent errors (PDCA – Plan, Do, Check, Act). Pursues individual or team learning and growth opportunities to continually build skills. Understands and abides by all safety regulations.
SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Maintains patient confidentiality. Rounds regularly with patients, direct reports and/or customers. Uses telephone and elevator etiquette. Acts as an employee ambassador. Committed to know hospital service lines and shows pride in our organization. Uses AIDET when dealing with internal or external customers.
PEOPLE BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Supports the team through good attendance. Maintains a professional appearance. Creates a positive team environment; flexible and supportive setting an example of cooperation. Uses meaningful communication; provides honest feedback that is valuable and not critical and discourages negative talk and gossip. Respect co-workers.
JOB SPECIFIC FUNCTIONS
1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2. Conduct reflects HMHD’s values and a commitment to HMHD’s Code of Conduct.
3. Attends the required corporate integrity and compliance training and education programs.
4. Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
5. Complies with all HIPAA standards.
6. Responsible for performing the on-boarding process for all assigned departments including new hire paperwork, payroll data entry, file management, badge processing and manager notifications.
7. Accurately maintains term files and termed I-9 documents.
8. Act as a liaison to new hires throughout the on-boarding process and be available to assist with any questions or concerns they may have.
9. Responsible for accurately processing badges for all assigned departments.
10. Order office supplies upon request.
11. Responsible for the department mail.
12. Effectively provides clerical/receptionist support for Human Resources, Benefits.
13. Consistently demonstrates a general knowledge of hospital benefits, policies and procedures and gives accurate information including direction to the ADP portal, Form Web or benefit web-sites. Refers to other staff when appropriate.
14. Accurately maintains personnel files. Including destruction of documents per policy and documentation on various excel files as needed.
15. Effectively assists applicants with password assistance to HR systems.
16. Participates in employee celebrations such as retirement parties, Angel Tree, hospital picnic, service excellence awards and service award events and assists with set-up and planning as needed.
17. Responds to agencies and creditors with employment verifications in a timely manner.
18. Manages subpoenas or Iron Mountain record requests.
19. Assists with payroll data entry changes and manages PAF’s.
20. Provides assistance to the HR Generalist. May include processing
paperwork, making files, job fair organization, and clerical assistance.
21. Consistently demonstrates an ability to assess situation, consider alternatives and choose the appropriate course of action.
22. Identifies areas of concern, problems; provides input for resolution.
23. Strives to recognize personal strengths and weaknesses, handle person and professional frustrations appropriately.
24. Consistently displays proper tact and discretion when dealing with employees co-workers, and department directors.
25. Always maintains confidentiality with regard to HR matters.
26. Demonstrates a commitment to maintenance of a positive and effective working relationship with other hospital department staff.
27. Inspires confidence from co-workers and other department staff by performing and communicating in a highly professional manner at all times.
28. Consistently organizes and executes tasks and duties with minimal direct supervision in order to maintain optimal efficiency and productivity.
29. Consistently reports to work on time and does not abuse break times.
30. Consistently maintains a neat, professional appearance.
31. Does not abuse hospital sick leave policy/allowance.
32. Has a thorough understanding of hospital fire, safety and disaster regulations.
33. Provides other HR support as needed when approved by the HR director.
34. Consistently projects the hospital’s positive, care image in all patient, business and community interactions.
35. Manages all contract files and input in ADP, IT requests and terminations
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
