Job Summary
We are seeking an energetic and motivated Branch Manager / Consumer Finance Manager to lead our retail financial services branch. In this pivotal role, you will oversee daily operations, drive sales growth, manage customer relationships, and ensure the delivery of exceptional service. Your leadership will inspire your team to achieve targets, maintain compliance, and foster a welcoming environment for customers seeking financial solutions. This position offers an exciting opportunity to influence business success while developing your management expertise within a dynamic retail and banking setting.
Responsibilities
- Lead and manage all branch operations, including sales activities, customer service, and cash handling procedures.
- Drive retail sales and consumer finance product offerings through effective team management and customer engagement strategies.
- Oversee loan processing, ensuring accuracy, compliance, and timely approval or rejection based on established criteria.
- Manage cash flow, cash management systems, and store financial transactions with precision and integrity.
- Develop and maintain strong customer relationships by providing personalized financial advice and solutions tailored to individual needs.
- Supervise team members, including assistant managers and staff, fostering a positive work environment focused on teamwork and professional growth.
- Monitor profit & loss statements regularly to optimize branch performance and implement corrective actions as needed.
Requirements
- Proven experience in store management or retail management with a focus on financial services or banking.
- Demonstrated leadership skills with the ability to motivate teams and manage multiple priorities effectively.
- Strong knowledge of banking operations, sales management, customer relationship management, and loan processing procedures.
- Excellent communication skills combined with a customer-centric approach to service delivery.
- Basic math skills including retail math, cash handling accuracy, and proficiency in financial software systems.
- Experience in assistant manager roles or similar supervisory positions is preferred.
- Familiarity with retail sales techniques, cashiering processes, and store management best practices.
Pay: $32,000.00 - $55,000.00 per year
Work Location: In person
