About the role:
The JSOC Analyst I is responsible for applying best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the client's people, assets, and reputation. The JSOC Analyst I monitors multiple streams of security information, including emails, phone calls, alarms, camera systems, and other access control technologies. The JSOC Analyst I dispatches incident responses via radio and telephone and provides general assistance to client employees, vendors, and guests.
In this role, your responsibilities will be:
-
Conduct monitoring functions on a wide range of issues pertaining to global security such as petty and violent crime trends, disruptive protests, weather conditions, natural disasters, travel issues, reputational concerns, and socio-economic dynamics
-
Engage in proactive efforts to mitigate risk and inform field personnel of operational concerns in advance
-
Investigate alarms and respond by sending patrol or alerting Emergency Services as needed
-
Coordinate response by distribution of advisories and other communications
-
Follow procedures for managing a variety of issues, from minor incidents handled at the local level to global crises
-
Perform other related duties as required
As a candidate you must have:
-
High school diploma or GED or equivalent experience
-
1-2 years of corporate security or GSOC/JSOC environment experience
-
Proficiency in PC and iOS hardware and software including word processing, data analysis, presentation, and mapping programs
-
General knowledge of security systems including alarm monitoring, electronic access control, and CCTV
-
Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
-
Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
Must complete and maintain state guard certification as prescribed by presiding state law, as well as client-requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
-
We offer:
-
Health, Dental, Vision, and 401k for eligible employees
-
Paid Time Off including Sick/Safe Time
A dynamic and challenging work environment with opportunity for growth
-
Security Industry Specialists, Inc. is an Equal Opportunity Employer
