Join our dynamic healthcare team as an Intake Coordinator, where you will be the first point of contact for leads and providers, ensuring a smooth and efficient intake process. This vital role combines excellent communication skills with a strong understanding of medical administrative procedures, allowing you to facilitate patient registration, verify insurance coverage, and manage medical documentation with precision. Your energetic approach will help foster positive patient experiences and support clinic operations seamlessly. We are committed to providing a paid opportunity that values your organizational talents and healthcare knowledge. Saturday and Sunday 8am-4pm.
Responsibilities
- Collect and review patient information, including medical history, insurance details, and demographic data
- Verify insurance coverage using systems such as Medicaid Waiver Source and CCSP or other EMR (Electronic Medical Records) systems
- Schedule appointments efficiently while managing multi-line phone systems and maintaining accurate clinic calendars
- Review medical documentation for completeness and accuracy, including care plans, CPT codes, ICD-10/ICD-9 coding, and billing information
- Maintain organized medical records and ensure compliance with HIPAA regulations to protect patient confidentiality
- Collaborate with clinical staff to facilitate smooth patient flow and accurate documentation review
- Assist with insurance verification processes and communicate effectively with insurance providers regarding coverage details
Requirements
- Proven experience in medical office administration or clinic support roles, including front desk or medical receptionist duties
- Strong knowledge of EMR systems such HHA Exchange, Axiscare, Welcome Home
- Familiarity with medical coding (ICD-10/ICD-9), CPT coding, insurance verification, and health information management
- Excellent computer skills including proficiency in Microsoft Office suite and typing (including 65+ WPM)
- Ability to handle sensitive patient information in compliance with HIPAA standards
- Exceptional phone etiquette and customer service skills to assist patients professionally and courteously
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Experience working in home care agencies or hospital settings is highly desirable
- Strong organizational skills with attention to detail in documentation review and office management tasks
Join us as an Intake Coordinator to make a meaningful difference in patient care by ensuring efficient operations from the very first point of contact. Your energy, expertise in medical administration, and dedication will help create a positive experience for every patient while supporting our healthcare team’s success.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
