A LITTLE ABOUT US:
Links Unlimited®, Inc. is one of Cincinnati’s largest private companies and a leader in the corporate incentives industry. We offer a full range of services to our corporate customers with a focus on product procurement, decoration management, product warehousing, and order fulfillment.
We’re seeking a Warehouse Operations Supervisor – Value Added Services (VAS) to support our growing team. The Warehouse Operations Supervisor – Value Added Services (VAS) is responsible for leading and developing warehouse operations focused on value-added services, inventory recovery, returns processing, rework, and customer-specific operational solutions. This role drives operational execution through proactive leadership, labor optimization, process control, and continuous improvement within a fast-paced warehouse and 3PL environment.
Help build our future second-shift operation! This leadership role will initially work an 11:00 AM – 7:30 PM schedule and is expected to evolve into leading a dedicated second-shift operation as our warehouse continues to grow. This is an exciting opportunity for a leader who enjoys building teams, improving processes, and helping shape the future of our operations.
The ideal candidate is a strong operational leader who can create structure, accountability, and scalable processes while developing teams that consistently perform at a high level.
We believe that our employees are essential to our ongoing success, and we are pursuing an individual who is passionate about one’s work and a determined team player. Our workforce is energetic, talented, and poised for growth in this exciting market.
What You’ll Be Doing:
Leadership Philosophy
Great warehouse leaders don't just solve today's problems—they build systems, develop people, and create predictable results.
Success in this role is measured by:
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Safe, efficient warehouse operations
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Strong labor productivity and workflow
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Inventory accuracy and material flow
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Team development and accountability
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Continuous improvement and operational stability
The ideal supervisor leads through visibility, coaching, communication, and operational discipline—not reactive firefighting.
Key Responsibilities
Warehouse Leadership
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Lead and develop warehouse associates through active floor leadership and coaching.
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Balance labor and workflow to maximize productivity and service levels.
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Monitor daily operations, communicate priorities, and drive accountability.
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Build a safe, engaged, and high-performing team.
Operations & Material Management
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Oversee replenishment, slotting, inventory accuracy, and cycle counting.
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Support efficient material flow and continuous dock-to-stock improvements.
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Investigate and resolve inventory discrepancies.
Value Added Services
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Lead kitting, assembly, relabeling, rework, returns, inspections, and customer-specific projects.
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Continuously improve processes to increase quality, efficiency, and scalability.
Operational Excellence
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Monitor KPIs and labor performance.
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Standardize work processes and identify improvement opportunities.
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Support warehouse technology, reporting, and automation initiatives.
Performance Measures
Success will be measured by:
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Labor productivity and utilization
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Inventory and order accuracy
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Operational flow and on-time execution
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Team development and accountability
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Safety, quality, and continuous improvement
Qualifications
Required
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Strong leadership, communication, and organizational skills.
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Proven ability to coach, develop, and hold teams accountable.
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Strong problem-solving and decision-making abilities.
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Comfortable leading change in a fast-paced environment.
Preferred
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3+ years of warehouse, manufacturing, fulfillment, or 3PL supervisory experience.
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Experience with inventory management, replenishment, slotting, or material flow.
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Experience with WMS/ERP systems and operational reporting.
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Forklift certification or material handling equipment experience.
What We're Looking For
The ideal candidate demonstrates:
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Integrity and ownership
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Calm decision-making under pressure
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A passion for developing people
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A continuous improvement mindset
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The ability to build structure and lead through change
Physical Requirements:
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Ability to lift up to 50 pounds requires.
Work Environment
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Warehouse and distribution center environment
- Fast-paced operational setting with changing priorities
- Frequent standing, walking, lifting, and floor supervision
Compensation & Benefits:
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Competitive pay
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Medical, Dental and Vision Insurance
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Paid Time Off
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Paid Holidays
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Employee discount program
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On-Site Gym
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Paid maternity/paternity leave
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Career advancement
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Profit Sharing Bonus
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401(k) with company match
