Yogurtland Brands Store Associate

Yogurtland -
Irvine, CA

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Job Details

Qualifications

Customer communication
Food service health code compliance
Quick service & fast food restaurant experience
Fast food restaurant experience
Food Handler Certification

Full Job Description

DETAILED JOB SUMMARY
Extended Brands Store Associate

DEPARTMENT Operations

REPORTS TO Store Manager or Shift Leader

LOCATION Assigned Store

FLSA STATUS Non-Exempt (Hourly)

SHIFT WORKED Days, Nights, Weekends

SALARY Negotiable based on experience

POSITION OVERVIEW
Provides excellent guest service and is guest focused. Ensures company standards are maintained and complies with policies
and procedures. Upholds and executes the vision and mission of Yogurtland Brands and assists others in doing the same.

CULTURAL QUALIFICATIONS

Humble – We are modest, respectful, open and never arrogant, despite our successes. We grow by giving and

accepting honest feedback, even when it is personally challenging.

Teamwork – We work collaboratively by capitalizing on the strengths of every member of our team and collectively

own both our successes and our shortcomings.

Passionate – We love what we do, reach for the best, and strive to positively impact the lives of our guests, colleagues,

franchisees, and vendors.

Innovative – With an open mind and fresh ideas with are continuously evolving and creating new possibilities in our

products, the way we do business, and our interactions with others.

THTK: Totally Honest - Totally Kind - We work and live with great integrity, accountability, and compassion.

KEY METRICS

Guest Feedback
Operations Evaluations
Food Cost

ESSENTIAL JOB FUNCTIONS

Guest Service
Follow recipes to ensure quality products
Cash Handling
Ensures cleanliness, health, and safety standards are always maintained
Other job-related activities as requested by Store Leader

CORE COMPETENCIES

Ability to maintain a fast pace
Ability to problem solve quickly and effectively
Effective customer service skills delivered with a friendly disposition
Ability to handle responsibility
Ability to communicate clearly and concisely

OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)

QSR Experience
Food Handler's Card (If required by local city or county)

PHYSICAL REQUIREMENTS

Continuous (67-100%) Walking, standing, hand use, cash register.

Bending, neck flexion, twisting and lifting up to 25 lbs from shoulder to shoulder,
Frequent (34-66%) carrying up to 25-40 lbs up to 100 feet, pushing and pulling, fine manipulation, firm

grasping, reach above to below shoulder, key board.

Occasional (11-33%) Squatting, climbing, kneeling, lifting up to 50 lbs from floor to shoulder, gross manipulation.

Seldom (1-10%) Sitting, climbing, and lifting up to 10-25 lbs from floor to above head, lifting 26-50 lbs from waist to above head, carrying up to 50 lbs up to 200 feet, 10 key.

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