Build Belonging. Shape What’s Next.
Congressional Federal Credit Union is transforming what a financial institution can be.
We’re creating A New Standard of Belonging by combining exceptional service, innovative thinking, and a deep commitment to helping people move forward with confidence.
Every day, our team has the privilege of serving Members of Congress, Capitol Hill, federal employees, their families, and our local communities. That responsibility inspires us to continually raise the standard for how people are cared for, supported, and empowered.
This is more than a place to work. It’s an opportunity to help build the future of an organization that’s redefining the member experience and investing in the people who make it possible.
If you’re someone who leads with compassion, embraces change, and believes every interaction has the power to strengthen a relationship, you’ll find a team that’s committed to helping you grow, make an impact, and build a career with purpose.
The Account Services Specialist will be responsible for processing incoming and outgoing wire transfers both domestic and international, post ACH debits and credits as well as processing share drafts, post DBOs, initiate internal transfers, process deceased account notices daily, and other account maintenance tasks.
Major Duties and Responsibilities
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Post ACH credits and debits. Process ACH rejections, reclamations and revocations.
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Oversee share draft process including all correspondence pertaining to share drafts and non-sufficient funds notices.
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Process incoming and outgoing domestic and international wire transfers.
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Process all other miscellaneous operations duties, such as e deposit, RDC, mobile, shared branch and mail in deposits.
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Prepare and verify settlement documents. Review and prepare periodic reporting.
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Monitor data change reports and conduct inactive, negative balances, bad address, deceased, custodial, certificate renewal, and abandoned property account campaigns.
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Other duties as assigned.
Experience and Skills
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Six months to two years of similar or related experience.
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A two year college degree or Completion of a specialized course of study at a business or trade school or Completion of a specialized and extensive in house training or apprenticeship program.
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A significant level of trust, credibility and diplomacy is required.
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In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
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Typically includes subject matter experts as well as first level to middle managers.
Physical Requirements
The Credit Union is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job. Ability to communicate Ability to operate standard office equipment Must be able to sit for extended periods of time and to occasionally lift and move items up to 20 lbs. in weight.
Why Join Us?
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; this position is incentive eligible based on achieving certain targets.
Benefits – We offer a wide array of benefits including medical, dental, vision, short-term and long-term disability, and life insurance, along with a robust retirement program that includes an employer match 401K contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program and employee wellness.
Work-Life Balance – You will also be eligible for paid vacation of 15 days on an annual basis.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
