JOB
3% increase on June 19, 2026
The
City of Anaheim Planning and Building Department is seeking a detail-oriented, customer-service driven
Licensing Specialist for its Business License Division. The Licensing Specialist performs highly complex clerical, accounting, and customer service duties. Examples of duties include processing business license applications (also known as business tax input forms), collection and processing of fees and taxes, and reconciliation of daily transactions.
Candidates must possess journey level clerical experience involving heavy public contact (customer service) and clerical functions. Strong candidates will have sound financial business accounting experience, accurate processing and reconciliation of high dollar transactions, and high volume customer interactions.
Ideal candidates will have prior experience in processing permits, licenses, fees, and taxes in a municipal government agency utilizing city/state ordinances, codes, laws, rules, and regulations affecting business licenses and regulatory permits. Bilingual competency highly desirable. EXAMPLE OF DUTIES
Below are the main duties of a Licensing Specialist. You can review the full job description by clicking on this link.
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Input and ensure all business license applications are accurate and complete; ensure all pertinent questions are asked of each applicant to avoid issuing incorrect or illegal business licenses
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Remain current on all City Ordinances, and other city, state and municipal codes, laws, rules and regulations affecting Business Licenses and Regulatory Permits
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Answer detailed questions regarding the City's Business License Program
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Collect and process all fees associated with Business License Tax, Regulatory Permit Fees, and TOT (Transient Occupancy Tax)
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Once per month, verify TOT figures; send billings to establishments if monies due the city; maintain complete and accurate files to support the billing process
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On a monthly basis, prepare a report of unpaid TOT for the Audit Division and Code Enforcement; ensure notices are sent to businesses
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Operate a wide variety of office equipment including a personal computer, FAX, 10-key, and copier/scanner; perform high volume payment transactions including check and credit cards
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Perform related duties and responsibilities as required
SUPPLEMENTAL INFORMATION
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted until Monday, June 29, 2026, at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.
The selection process includes, but is not limited to, a skills assessment and oral interview.
Candidates must be specific and complete in describing their qualifications for this position. Stating "See Resume" is not an acceptable substitute for a completed application. Failure to state all pertinent information may lead to elimination from competition.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication by any other method.
Equal Opportunity Employer
