At RPR Insurance, we’re looking for a high-performing Senior Personal Lines Account Manager who thrives on building relationships, solving problems, and delivering an exceptional client experience. This is more than a service role. It’s an opportunity to become a trusted advisor to a loyal client base within a fast-growing, team-first independent agency.
We don’t just renew policies; we help clients Live Protected. And we do it in a culture built on collaboration, accountability, continuous growth, and winning together. If you’re driven, detail-oriented, and energized by working alongside a high-performing team that values your expertise and invests in your success, you’ll feel right at home here.
If you’re ready for a role where your work matters, your voice is heard, and your career can grow — we’d love to connect.
IA Channel Experience Required
Compensation:
$75,000+ Based on Experience
Responsibilities:
What You’ll Do
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You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service
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You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind
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You'll leverage the tools available to you to offer options, add additional lines, and retain our existing book of business
Day-to-Day Responsibilities:
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Manage a book of personal lines business with attention and care
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Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds
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Analyze coverage and compare/present options to insureds
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Build long-term client relationships through consultative conversations and responsiveness
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Assist clients with new policies, changes, and claims with empathy and urgency
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Educate clients on coverage options and risk prevention strategies
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Identify opportunities for cross-sell and rounding out accounts
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Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction
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Remain current on carrier appetite, market trends, and technology tools
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Work with high-net-worth clients on their growing portfolio of assets
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Ask for Google Reviews and Life Insurance
Qualifications:
What You Need
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3+ years experience in an Independent Agency (IA channel), personal lines account management
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Deep knowledge of carriers, coverage forms, and rating practices
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Active P&C License
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Life License preferred
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Proficiency in the agency's management system, AMS360, and Microsoft Office
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Exceptional communication, organization, attention to detail, and follow-through
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Ability to manage renewals and retention strategies
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A genuine care for people — you enjoy Championing Relationships and Getting It Done right
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Experience working with insureds in the State of TN
About Company
Who Thrives Here
Our team lives by these Core Values:
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Be Brave
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Champion the Relationship
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Be Curious
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Cheerleader to All
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Gets it Done
If you’re ready to grow with a modern independent agency that lives its values daily, we’d love to hear from you.
Compensation & Benefits:
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Hybrid or remote flexibility
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Career growth opportunities within a high-performing, purpose-driven agency
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Supportive, values-based team culture
