The Right Fit
We're looking for a self-motivated individual with excellent interpersonal and customer service skills. This person has a positive attitude, excellent customer service skills, a problem-solving mindset, and great attention to detail. Other desirable traits include good written and verbal communication, ability to multitask, being a team player, and the ability to quickly adapt to change. This role is the A/R front line in ensuring excellent customer service experience to both internal and external customers of Locke Supply.
Who is Locke Supply?
Locke Supply is an ESOP- 100% Employee Owned. Locke Supply is the most progressive supply house in the Southwest, with locations in Oklahoma, Texas, Missouri, Kansas, and Arkansas. With a 45-acre complex in Oklahoma City, supplying over 190 locations, Locke is a premium supplier in the Plumbing, Electrical, and HVAC markets.
What are the responsibilities?
The following sets forth the primary responsibilities of this position but is not exhaustive.
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Payment Processing
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Account Reconciliation
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Credit Management
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Dispute Resolution
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Inbound call center
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Respond to phone and email inquiries
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Resolves problems according to the company policy
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Inbound and outbound phone calls.
What does Locke Supply offer? Our focus at Locke Supply is to develop each associate to his/her full potential. Our department provides a lighthearted healthy work environment. Aside from our fantastic benefits plan, you will also be eligible for a monthly incentive program after ninety days of employment.
What are the requirements?
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High School Diploma or equivalent
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1 year of Customer Service/Call center experience
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Professional verbal and written communication skills.
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Customer service driven.
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Detail oriented with well-developed organizational skills and ability to utilize time efficiently.
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Ability to respond with flexibility to changing department needs.
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Must work well with others in a team environment.
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Must have experience with Microsoft Word, Excel, and Outlook.
