Design Technology Specialist – AI & Systems
Your Role
Placed at the heart of Gensler’s People + Process + Technology ecosystem, the Design Technology Community is key to the firm’s digital transformation of creative practice, project delivery, and business operations. Our ultimate outcome is to co-create a connected technology ecosystem that enables Gensler to leverage artificial intelligence, data, automation, and emerging technologies to unlock new levels of creativity, efficiency, and innovation.
As a Design Technology Specialist – AI & Systems, you will serve as a strategic technology leader, helping shape how teams adopt and leverage AI, automation, digital products, and connected systems throughout the project lifecycle. You will partner with Design Teams, Practice Area Leaders, Operations, and Technology stakeholders to identify opportunities where AI, knowledge management, data integration, and digital workflows can create measurable business value.
The ideal candidate combines strong AEC industry experience with a passion for innovation, systems thinking, and emerging technologies. This individual will serve as a trusted advisor, product owner, and change agent—guiding teams through technology adoption while translating business needs into scalable technical solutions.
You will engage with all levels of studio members to rethink how technology impacts our everyday processes and deliver new ways of working that support the future of design practice.
What You Will Do
AI Strategy & Adoption
- Drive adoption of Microsoft Copilot, Generative AI, AI Agents, and AI-enabled workflows across design, delivery, and operational teams.
- Conduct research and development for emerging AI, Design Technology, and digital workflow solutions.
- Identify high-value opportunities where AI can improve productivity, knowledge sharing, project delivery, and decision-making.
- Establish documented processes, standards, governance frameworks, and best practices for AI implementation and adoption.
- Facilitate AI and Design Technology training programs for new and existing staff.
- Coach and support studios, project teams, and individuals on AI-enabled workflows and emerging technologies.
Systems, Automation & Integration
- Design and implement workflow automations that improve efficiency and reduce repetitive tasks.
- Develop and support integrations between design platforms, enterprise systems, and AI services.
- Design, manage, and maintain workflows utilizing APIs, SDKs, automation platforms, and connected data environments.
- Support development of data pipelines that enable analytics, reporting, knowledge management, and AI solutions.
- Collaborate with technology teams and stakeholders to create scalable, enterprise-ready solutions.
Knowledge Management & Data Strategy
- Develop strategies for capturing, organizing, and leveraging institutional knowledge.
- Support AI-powered knowledge systems that connect people, projects, standards, expertise, and best practices.
- Collaborate with Practice Area leaders to identify critical knowledge assets and improve information accessibility.
- Promote data quality, governance, and lifecycle management practices.
- Support the development of enterprise search, Retrieval-Augmented Generation (RAG), and knowledge management solutions.
Product Ownership & Innovation
- Gather business requirements and translate stakeholder needs into actionable technical solutions.
- Own and manage internal digital products, tools, and platforms supporting project delivery and business operations in partnership with Design Technology and Firm Wide.
- Develop roadmaps, prioritize initiatives, and measure business outcomes.
- Conduct user research and evaluate opportunities for continuous improvement.
- Lead pilot programs and innovation initiatives that support firm-wide transformation objectives.
AEC Platform Development
- Develop and support custom solutions leveraging AEC platform APIs and SDKs.
- Design integrations between design authoring tools, project delivery platforms, enterprise systems, and AI services.
- Support development of internal tools, plugins, automations, and AI-powered applications.
- Enable secure and governed access to project, model, operational, and business data.
- Evaluate emerging AEC technology ecosystems and establish scalable integration strategies.
Design Technology Leadership
- Act as a strategic partner to project teams and practice areas.
- Bridge the gap between Design Technology, business operations, and enterprise systems.
- Mentor and coach staff on technology-enabled workflows and emerging technologies.
- Champion a culture of experimentation, continuous learning, and innovation.
- Support the firm's long-term digital transformation strategy.
Your Qualifications
- Bachelor's degree in Architecture, Engineering, Computer Science, Information Systems, or equivalent
- 8–12 years of experience in design technology, digital delivery, software development, digital transformation, or related practice.
- Strong understanding of AEC project delivery workflows and the application of technology to support design, coordination, visualization, analysis, and project execution.
- Demonstrated experience driving organizational technology adoption and change management initiatives.
- Experience gathering business requirements and translating them into scalable technical solutions.
- Experience developing internal tools, automations, digital products, or technology solutions that improve project delivery and operational efficiency.
- Strong communication and presentation skills with the ability to convey Design Technology, AI, and systems concepts to all levels of design and delivery professionals.
- Demonstrated ability to develop learning materials, deliver effective training, and provide ongoing education and support to project teams.
- Ability to exercise judgment and discretion and to set priorities while managing competing demands.
- An entrepreneurial spirit who embraces change and constantly seeks opportunities for innovation and continuous improvement.
- Demonstrate a reliable, responsive, and positive work ethic with the highest degree of integrity.
- Punctual, able to adhere to deadlines, and possess a strong work ethic.
Technical Expertise
- Working knowledge of Microsoft Copilot, Microsoft 365, Generative AI platforms, Large Language Models (LLMs), Prompt Engineering, AI Agents, and emerging AI technologies.
- Experience with APIs, SDKs, automation platforms, and enterprise systems integration.
- Knowledge of data architecture, cloud services, enterprise platforms, and data pipeline development.
- Understanding of software development principles, product lifecycle management, and systems architecture.
- Familiarity with knowledge management platforms, enterprise search technologies, and AI-powered information systems.
AEC Technology Experience
- Working knowledge of AEC software platforms including Autodesk Revit, Rhino/Grasshopper, Blender, Unity, GIS platforms, Autodesk Construction Cloud, and related design, visualization, and simulation technologies.
- Familiarity with AEC technology ecosystems and development frameworks including:
- Autodesk Platform Services (APS)
- Revit API
- Autodesk Construction Cloud APIs
- Rhino SDK
- Grasshopper
- Esri ArcGIS
- Speckle
- Bentley iTwin
- Digital Twin Platforms
- Common Data Environment (CDE) solutions
Preferred Qualifications
- Experience developing custom applications, plugins, or integrations for AEC platforms.
- Experience with Python, C#, .NET, JavaScript, or TypeScript.
- Experience consuming REST APIs and GraphQL services.
- Experience with Azure AI Services, Copilot Studio, and enterprise AI platforms.
- Familiarity with vector databases, knowledge graphs, Retrieval-Augmented Generation (RAG), and agentic AI architectures.
- Experience building AI agents, enterprise copilots, and knowledge management solutions.
- Experience developing governance frameworks for AI and enterprise technology adoption.
- Experience managing digital products, technology roadmaps, and innovation portfolios.
**The base salary range will be estimated between $110,000-$130,000. Gensler’s total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June, an Employee Stock Ownership Plan (ESOP), and profit sharing.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions and hackathons, to Well-being Week, our offices reflect our teams’ diverse interests.
We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k), profit sharing, employee stock ownership, and twice-annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to professional development and innovation, Gensler invests in ongoing learning, technology enablement, certifications, and emerging technology education. We view our professional development programs as strategic investments in our future.
NOTICE TO APPLICANTS
We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law.
Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law.
See also Know your rights: Workplace discrimination is illegal , right to work and E-verify program , as required by law.
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