Overview
Join our dynamic healthcare team as a Medical Receptionist/Front Desk professional, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient check-ins, appointment scheduling, insurance verification, and medical record management with enthusiasm and precision. Your proactive attitude will help create a welcoming environment while ensuring smooth clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a fast-paced healthcare setting.
Responsibilities
- Greet patients and visitors warmly, providing exceptional patient service and maintaining professional phone etiquette on multi-line systems.
- Schedule appointments efficiently using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Verify insurance coverage and perform insurance verification tasks for Medicare, Medicaid, and private insurers.
- Manage medical records, including filing, documentation review, and maintaining accurate health information management.
- Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems).
- Handle billing processes such as medical collection procedures and basic medical coding (CPT, ICD-9/10) to support accurate invoicing.
- Maintain a clean and organized front desk area while managing office management tasks like filing, data entry (10 key typing), and appointment reminders.
- Support clinic operations by coordinating with healthcare providers on scheduling and documentation review to ensure compliance with HIPAA regulations.
Skills
- Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing practices.
- Proficiency in EMR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly desirable.
- Excellent computer skills with experience in Microsoft Office Suite and health information management software.
- Bilingual abilities are a plus to effectively communicate with diverse patient populations.
- Prior clinic or dental office experience is preferred to navigate dental terminology and office workflows smoothly.
- Exceptional customer service skills combined with professional phone etiquette and strong organizational abilities.
- Familiarity with insurance verification processes, Medicare/Medicaid billing requirements, and hospital or dental clinic experience enhances your effectiveness in this role. This role is perfect for motivated individuals eager to contribute to quality patient care while honing their administrative expertise in a supportive healthcare environment. If you thrive in busy settings that require attention to detail, excellent communication skills, and a proactive mindset—this is the opportunity for you!
Pay: $17.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
