IT Helpdesk Coordinator (Full-Time, In-Office)
Location: Compass Home Office – This is an on-site position (not remote)
Pay: $26–$30/hr to start, up to $36/hr max
Join a Mission-Driven Team That Supports People First.
At Compass, we empower adults with developmental disabilities to live out their dreams. As our IT Helpdesk Coordinator, you’ll work from our Home Office to ensure our staff have the tools and tech support they need to do meaningful work. This is a great role for someone who loves solving problems, helping people, and being part of a purpose-filled team.
What You’ll Do:
- Troubleshoot and resolve IT issues in person and via helpdesk tickets
- Set up hardware and software for new hires and offboarding
- Provide clear, friendly support to non-technical users
- Collaborate with the IT team to maintain and improve systems
- Grow your expertise in tech, cybersecurity, and support systems
Who You Are:
- You have 2+ years of IT support experience (CompTIA A+ or similar preferred)
- You work well in an office environment and enjoy face-to-face collaboration
- You’re calm under pressure, solution-focused, and a great communicator
- You value confidentiality, professional ethics, and helping others succeed
Job Requirements:
- High school diploma or equivalent
- Valid CA driver’s license, insurance, and clean driving record
- Must pass background check and drug screen
- Familiarity with disability services is a plus
Why Work at Compass?
- Strong mission and values-based culture
- Opportunities for growth and leadership
- Free Costco membership, medical coverage, telehealth access, company-issued tech, and more
Your Hiring Path:
Once you apply, we’ll review your information and reach out if your background aligns. Our hiring team is friendly and transparent—we’ll get to know you, share more about Compass, and see if this role could be your next great fit.
Ready to apply?
Please complete the online application and be sure to include your updated resume.
Have questions? Reach out to [email protected]
#GRPO
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
