Job Summary
Courtyard by Marriott Chicago O'Hare is seeking a motivated, results-driven Sales Manager to join our team. This individual will be responsible for generating new business, maintaining strong client relationships, and maximizing hotel revenue through corporate, group, and local market sales. The ideal candidate is energetic, customer-focused, and passionate about delivering exceptional hospitality while exceeding revenue goals.
Key Responsibilities
- Develop and execute strategic sales plans to achieve monthly, quarterly, and annual revenue targets.
- Prospect and secure new corporate, group, and local business opportunities.
- Maintain and expand relationships with existing clients through regular communication and exceptional service.
- Conduct outside sales calls, networking events, and site tours to generate new business.
- Negotiate contracts and coordinate with hotel operations to ensure successful event execution.
- Collaborate with the General Manager and Revenue Management team to maximize occupancy and ADR.
- Monitor market trends, competitor activity, and customer needs to identify new revenue opportunities.
- Maintain accurate sales activity, forecasts, and client information in the CRM system.
- Represent the hotel at industry events, trade shows, and community functions.
Qualifications
- Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
- Minimum of 2 years of hotel sales experience required; Marriott experience is required.
- Proven track record of meeting or exceeding sales goals.
- Strong knowledge of corporate, group, and transient sales.
- Excellent communication, negotiation, and presentation skills.
- Proficiency with Microsoft Office and hotel sales systems (Delphi, CI/TY, or similar CRM preferred).
- Self-motivated with strong organizational and time-management skills.
- Valid driver's license and ability to travel locally for sales appointments.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
