JOB SUMMARY
A concierge/Front Desk Receptionist at Quail Creek Country Club plays a vital role in ensuring a smooth and pleasant experience for members and guests. Here are the primary responsibilities for this position:
RESPONSABILITIES
· Greeting Members and Guests: Meet and greet members and guests with a friendly welcome when they enter/exit the clubhouse.
· Answering Phones: Handle incoming calls, direct them to the appropriate departments, and take messages as needed.
· Member Services: Assist members with inquiries, reservations, and special requests.
· Administrative Tasks: Perform general office duties such as filing, word processing, managing correspondence, ordering supplies, keeping Staff Telephone Directory up to date, maintaining an organized copier room, and informing staff of visitors here to see them.
· Assistant Tasks: Create/Prepare Event Flyers as needed and send to Communications Director for approval,check registration set-up on the club calendar weekly to ensure registrations are open 30 days in advance of an event and close no more than one day prior to event, Create a monthly event calendar one week prior to the first of each month.
· Concierge Services: Provide information about club amenities, local attractions, and assist with booking reservations; collect names and contact information for anyone inquiring about membership.
· Traffic Monitoring: Keep track of incoming and outgoing traffic and report any suspicious activity to management.
· Event Coordination: Help with the planning and execution of club events and activities.
· Problem Resolution: Address and resolve any issues or complaints from members and guests promptly and efficiently.
· Digital Signage: Update scrolling monitors daily with today’s events and upcoming events
· Appearance: Adhere to a business professional dress code ensuring a polished and neat appearance at all times; Keep behind the desk appearance neat and organized.
Hours: 8 AM – 5 PM Friday through Sunday
This role is crucial in creating a welcoming environment and ensuring a positive experience for all club members and guests.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Professional development assistance
Work Location: In person
