The People Operations Specialist supports the People Operations function through HR systems administration, reporting, workforce data management, audit controls, transaction processing, and process automation. This role serves as a key operational resource focused on maintaining data integrity, supporting Oracle HCM administration, improving efficiencies, and delivering high-quality service to internal stakeholders.
This position is 100% in-office in Madison, NJ.
Process Improvement and Automation
- Identify and implement automation opportunities across People Services and HRIS.
- Support initiatives that simplify, standardize, and digitize HR processes.
- Research, test, and implement AI Agent opportunities within Oracle HCM.
- Identify opportunities to improve operational efficiency, data quality, and the employee experience.
Recommend and implement sustainable process improvements.
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Oracle Release Management and Testing
- Monitor Oracle quarterly releases, enhancements, and known issues.
- Assess business impacts and recommend workarounds where needed.
Serve as the lead tester representing People Services during quarterly release cycles.
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HRIS System Administration
- Maintain foundational Oracle HCM configuration including Locations, Departments, Job Codes, and HSDL processing.
Support ongoing basic system administration and maintenance.
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Workforce and Data Management
- Manage contingent worker and contractor records within Oracle HCM. Ensure accurate workforce data and compliance with established processes.
- Conduct regular position audits to ensure data accuracy and alignment.
- Support evolving position management processes and governance requirements.
- Perform recurring audits to ensure workforce data integrity. Research and resolve identified discrepancies.
- Manage labor law poster vendor activities and expired location requirements.
Support compliance-related workforce administration activities.
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Transaction Processing
- Participate in regular transaction processing queue coverage.
- Process manual checks, state-required documentation, payroll execution, and related transactions.
Create and maintain ad-hoc report requests in partnership with People Analytics.
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Collaboration
- Partner with People Operations, HRIS, Payroll, Finance, and business stakeholders to support efficient and accurate workforce operations.
- 5+ years of experience in HR Operations, HRIS, Payroll, or a related field.
- Experience working with HRIS platforms; Oracle HCM preferred.
- Familiarity with AI and automation tools used within HR operations.
- Strong reporting, analytical, and problem-solving skills.
- Excellent attention to detail and organizational abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Experience with Oracle HCM configuration, administration, and basic knowledge of HSDLs.
- Advanced Excel/Google Sheets and reporting capabilities.
- Experience with audit controls and data governance.
- Experience with process automation and continuous improvement initiatives.
