About LCM Outdoor Living
At LCM Outdoor Living, we believe outdoor spaces should bring people together. We specialize in designing and building custom water features, landscapes, hardscapes, and outdoor living spaces that create meaningful connections with nature, family, and friends. We're committed to exceptional customer service, clear communication, and delivering an outstanding experience from the first phone call to project completion.
As our company continues to grow, we're looking for a dependable, organized, and motivated Administrative Assistant to help support our office operations and provide an exceptional experience for our customers.
Responsibilities
- Manage and organize company email inboxes
- Enter and update customer information in our CRM
- Contact new leads and follow up with prospective customers
- Confirm appointments and scheduling with clients
- Answer customer questions professionally by phone and email
- Maintain accurate records and documentation
- Assist with administrative projects and other office tasks as needed
- Help keep our team organized and operating efficiently
Qualifications
- Previous administrative, office, or customer service experience preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Comfortable using computers and learning new software
- Proficient with Microsoft Office and/or Google Workspace
- CRM experience is a plus
- Self-motivated and able to work independently
- Professional and friendly phone etiquette
Requirements
- Available to work 10–20 hours per week
- Flexible availability between 8:00 AM and 7:00 PM (Monday–Friday) depending on business needs
- Reliable high-speed internet connection
- Must provide your own computer
- Quiet, professional workspace for making and receiving customer calls
What We're Looking For
We're looking for someone who is dependable, positive, and takes pride in their work. The ideal candidate enjoys helping customers, stays organized, communicates well, and isn't afraid to jump in wherever needed. This role has the potential to grow as our company continues to expand.
Pay: From $15.00 per hour
Application Question(s):
- Please provide a brief introduction telling us about yourself, your administrative and/or customer service experience, and why you believe you'd be a great fit for LCM Outdoor Living. Include any experience you have with phone communication, scheduling, email management, CRM software, or working independently in a remote environment.
Work Location: Remote
