Pay Rate: $22.00-24.00/hour
All Candidates Must Have:
- Strong critical thinking skills
- Aggressive hospitality and a guest-first attitude
- A professional and hygienic demeanor
- Reliable transportation
- A warm and welcoming smile
Description
Position Summary:
The HR Coordinator / Payroll Supervisor is responsible for supporting all aspects of the employee lifecycle, including recruitment, onboarding, employee relations, compliance, HRIS management, training coordination, and HR administration. This role serves as a trusted resource for employees and managers while ensuring HR processes are accurate, compliant, and aligned with company standards. The HR Coordinator / Payroll Supervisor will support multiple hospitality properties within the Rupal Hospitality portfolio and work closely with executive leadership, General Managers, and department leaders.
Recruiting, Onboarding & Offboarding:
- Post openings across recruiting platforms; screen resumes and coordinate interviews with hiring managers.
- Prepare offer letters, employment agreements, and new-hire paperwork; coordinate background checks and pre-employment screening.
- Complete and retain I-9 / E-Verify records; conduct new hire orientation; maintain personnel files and exception tracking.
- Support seasonal and pre-opening hiring across the portfolio, including surge staffing for property openings.
- Run offboarding: final documentation, systems and access removal notice, and exit records
Payroll, Benefits & Timekeeping
- Prepare payroll-change forms (new hires, rate changes, terminations, PTO) and route them for processing.
- Administer timekeeping; review timecards for completeness ahead of payroll cutoff.
- Administer benefits enrollment, qualifying life-event changes, and COBRA notifications; serve as liaison to carriers and brokers.
- Reconcile benefit enrollment records against carrier invoices and route discrepancies to finance — HR verifies eligibility, finance releases payment.
Compliance & Records
- Maintain labor law postings at every property, the employee handbook, and required acknowledgments.
- Maintain EEO, ACA, I-9, OSHA, and workplace safety records; support internal and external HR audits.
- Own the HR compliance calendar: certifications, mandatory training, license renewals, and filing deadlines, tracked to completion rather than to reminder.
- Track brand- and state-required training (Marriott, IHG, New York State) and document completion by employee.
- Document workers' comp, PFL, and unemployment claims; support disciplinary and accountability documentation at management's direction.
- Assist with employee investigations and maintain supporting documentation.
- Maintain confidentiality of all personnel and medical information.
HRIS, Reporting & Property Support
- Maintain accurate, current employee records in HRIS and payroll systems.
- Produce staffing, turnover, vacancy, and open-requisition reporting for the President/CEO and General Managers.
- Track attendance and performance documentation; administer the annual review cycle.
- Track uniform issuance and employee acknowledgments across properties.
- Prepare employment verification letters and respond to agency requests.
- Coordinate employee recognition and company events.
- Maintain HR deadlines and calendars; support executive leadership on confidential HR matters and special projects.
WHAT WE'RE LOOKING FOR
- 2+ years in HR coordination or administration; familiarity with NY employment compliance.
- Working knowledge of I-9/E-Verify, benefits administration, and HRIS platforms.
- High discretion, strong organization, and comfort enforcing consistent standards and documentation.
- Must be hospitable, as we are a hospitality company.
- Working knowledge of HRIS and payroll platforms, with the ability to produce clean staffing and turnover reporting without prompting.
- Multi-site or hospitality HR experience preferred; familiarity with brand-required training compliance (Marriott, IHG) is a plus.
- Proven ability to own a compliance calendar and close deadlines without follow-up from leadership.
Pay: $22.00 - $24.00 per hour
Benefits:
Experience:
- Human Resources: 2 years (Required)
- Payroll Processing: 2 years (Required)
Location:
- Niagara Falls, NY 14303 (Preferred)
Ability to Commute:
- Niagara Falls, NY 14303 (Required)
Work Location: In person
