Full-Time | Bloomington, MN
You build relationships naturally, communicate with confidence, and know how to create exceptional customer experiences.
You bring professionalism, urgency, and follow-through without needing constant supervision.
At Feldmann Imports Mercedes-Benz, we are looking for motivated, coachable, and customer-focused individuals who want to build a long-term career inside a luxury automotive environment where accountability, growth, and customer experience matter.
As a family-owned Mercedes-Benz dealership, we believe our success is directly connected to the people on our team. We strive for excellence while maintaining a servant-hearted culture focused on professionalism, long-term relationships, and helping employees grow personally and professionally.
Whether your background is automotive sales, hospitality, luxury retail, fitness, customer service, wireless sales, or another customer-facing industry — if you know how to communicate, compete, and build trust with people, we want to meet you.
You will guide customers through the luxury vehicle buying experience while building long-term relationships and delivering exceptional customer service.
Responsibilities Include:
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Build relationships with customers throughout the vehicle purchasing process
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Deliver a premium luxury customer experience from first interaction through delivery
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Communicate with customers in person, over the phone, and digitally
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Follow up consistently with leads, appointments, and customer opportunities
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Assist customers in selecting the right vehicle and ownership solution for their needs
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Maintain organized CRM activity and customer communication records
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Work closely with sales leadership and dealership teams to support overall dealership goals
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Stay organized and responsive in a fast-paced dealership environment
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Continuously improve product knowledge, communication skills, and customer experience execution
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Represent the Mercedes-Benz brand with professionalism and confidence
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Positive, professional, and customer-focused attitude
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Strong communication and relationship-building skills
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Coachable and open to feedback, training, and development
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Motivated to grow in a fast-paced luxury automotive environment
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Organized with strong follow-through and time management skills
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Self-motivated with a dependable work ethic
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Goal-oriented and eager to improve performance consistently
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Professional appearance and polished communication style
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Thrives in a team-oriented, customer-focused environment
Our hiring process is designed to identify motivated, professional, and growth-oriented individuals who align with our culture and customer experience standards.
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Application review
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Predictive / performance-based assessment
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One-way video interview
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On-site final interview with leadership
Offer, Background & Drug Screen, Onboarding
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Strong communication and interpersonal skills
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Professional appearance and attitude
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High level of accountability and follow-through
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Ability to work evenings and Saturdays as needed
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Coachable mindset and willingness to learn
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Valid driver’s license and clean driving record
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Ability to thrive in a fast-paced customer-focused environment
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Strong organization and time management skills
Preferred Backgrounds:
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Automotive sales
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Hospitality
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Luxury retail
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Fitness sales
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Former military
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Former athlete
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Wireless or telecommunications sales
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Customer service
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High-end customer-facing environments
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Performance-driven industries
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Full-time position
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$25.00–$100.00 hourly base pay - Our top performers earn $200,000+
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Performance-based advancement opportunities
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Paid training and ongoing professional development
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Long-term career growth opportunities within a luxury automotive dealership
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Opportunity to work with one of the top Mercedes-Benz dealerships in the region
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Work/life balance with schedules designed to get you home earlier
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Medical, dental, vision, life, and disability insurance
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401(k) plan with aggressive employer match program
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Closed holidays including New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day
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Paid time off
- Growth and advancement opportunities
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Employee vehicle purchase plans
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Employee discounts on products and services
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Long-term career stability with a family-owned dealership
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Ongoing training and professional development
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Supportive, team-oriented work environment
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Enjoy Sundays off! This role operates Monday–Saturday, with one additional weekday off provided each week based on dealership scheduling needs
Feldmann Imports Mercedes-Benz has proudly served luxury automotive customers since 1983 and continues to build a reputation centered around professionalism, customer experience, and long-term relationships.
We believe great people create great results, and we are committed to developing motivated professionals who want to grow their careers inside a premium dealership environment.
Our culture combines high standards, accountability, professionalism, and a people-first mindset designed to support long-term employee success.
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Family-owned dealership with strong long-term reputation
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Luxury Mercedes-Benz brand recognition
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Professional, supportive, and growth-focused environment
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High standards balanced with a servant-hearted culture
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Strong employee retention and internal promotion culture
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Ongoing coaching, development, and leadership support
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Opportunity to work with premium clientele
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Work-life balance initiatives that support long-term success
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Career advancement opportunities inside a respected luxury dealership
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Struggle with urgency or follow-through
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Are uncomfortable working in a fast-paced, customer-focused environment
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Dislike relationship-building and customer interaction
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Prefer low-accountability environments without performance expectations
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Resist coaching, feedback, or continuous improvement
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Require constant supervision to stay productive
If you are motivated, professional, coachable, and ready to grow inside a luxury automotive dealership environment, apply today to join Feldmann Imports Mercedes-Benz.
Build your future with Feldmann Imports Mercedes-Benz.
- Employment Type: Full-time
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Work Hours: 40 to 40 hours work
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Required Education: High school or equivalent
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Required Experience: Mid level(1) years