Lead a mission-driven team that helps people live healthier, more independent lives at home.
Accucare is a trusted, family-owned home medical equipment (DME/HME) provider based in Asheville, NC, serving 20 counties across Western North Carolina. For nearly two decades we have specialized in respiratory care (including hard-to-find infant and pediatric solutions), sleep therapy, oxygen systems, DME, orthotics, and related supplies. We are ACHC-accredited and known for compassionate, high-touch service that patients and referral partners count on.
We are looking for an experienced DME/HME operations leader—someone who has run warehouse, fulfillment, delivery, and equipment-management functions in this industry—to step in as General Manager. This is not a clinical-office or front-desk management role. We need someone who understands the full DME supply chain: intake and inventory control, equipment cleaning/turnaround, delivery routing and logistics, technician scheduling, purchasing, and DME-specific billing and compliance (Medicare/Medicaid DMEPOS, ACHC accreditation standards, HME payer requirements).
You will shape the culture, systems, and results of a local company that makes a real difference in patients' lives—especially the most vulnerable (infants, children, and adults with complex respiratory needs). You'll work closely with the Owner while leading a multidisciplinary team, with real authority to improve warehouse and delivery operations, tighten inventory and equipment-turnaround processes, and strengthen compliance and service standards.
Oversee warehouse operations: inventory control, equipment intake/cleaning/refurbishment, stock levels, and supply chain/purchasing decisions
Manage delivery and logistics operations, including scheduling, routing, and fleet/equipment readiness across a 20-county service area
Recruit, hire, develop, and direct the team (Payroll/Admin, Purchasing, Customer Care, Billing, Sales & Marketing, Respiratory Care, and DME Technicians/Warehouse staff)
Build and run internal systems that measure, assess, and continuously improve operational and warehouse performance
Ensure consistently high-quality patient service paired with efficient equipment delivery and turnaround
Lead regular supervisor meetings, conduct annual performance evaluations, and set clear goals with follow-through
Partner with the Owner to develop the annual budget and actively manage expenses, including equipment inventory and fleet costs
Serve as Compliance Officer and Performance Improvement Coordinator—maintain full DMEPOS regulatory and ACHC accreditation compliance, implement best practices, and participate in surveys and inspections
Delegate effectively while remaining accountable for results
Contribute to company committees, in-service education, and your own continuing professional development
Required: Minimum 5 years of hands-on experience in the DME/HME industry, specifically including warehouse, inventory, equipment logistics, or delivery operations management. Candidates whose background is limited to medical provider office, clinical front-desk, or scheduling roles will not meet the requirements of this position.
Solid working knowledge of DME billing, DMEPOS compliance, and payer/accreditation requirements (Medicare, Medicaid, ACHC)
Demonstrated experience managing warehouse staff, delivery technicians, and equipment fleets or inventory systems
Proven ability to organize, plan, and lead teams—plus the judgment to make timely, sound decisions
Strong organizational skills and a track record of maintaining accurate inventory, delivery, and compliance records
Solid computer proficiency (spreadsheets, word processing, internet research and tools; DME/HME software experience a plus)
A leadership style that balances accountability with development and high standards of patient care
You'll step into a leadership seat at a respected local provider with a clear mission, a dedicated team, and the backing of ownership that values quality and integrity. This is an opportunity to make a tangible difference in Western North Carolina communities while building a high-performing DME operation.
Ready to lead a company that helps people breathe easier and live better at home?
Apply today by submitting your resume and a brief cover letter highlighting your relevant DME/warehouse operations leadership experience.
Accucare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
