JOB SUMMARY
The Program Manager seeks to ensure the importance of services delivered to the patient by facilitating beneficial, efficient, safe, and high quality patient experiences while improving patient satisfaction.
Works diligently with partnered insurers to participate in quality incentive programs with the goal of revenue maximization and value.
Helps achieve optimal healthcare outcomes and promote wellness by coordinating care and disease management to high risk patients.
Works collectivity with others to reduce readmissions and unnecessary ED visits.
Effectively closes care gaps around specialty and chronic disease.
Delivers and participates with direct and indirect patient care utilizing the nursing process or designated scope of practice through data collection.
Demonstrates critical thinking and delegates effectively to appropriate team members.
Provides leadership and oversight for daily department operations as designated by the Department Director.
Documents accurately and in a timely manner.
Communicates effectively with other healthcare team members.
Adheres to organizational and department policies and procedures; regulatory and accrediting body requirements; and professional practice standards.
