Description:
Underground Printing is seeking a detail-oriented and motivated individual to join our team in an entry-level Operations & Production Support role within our custom apparel manufacturing facility.
This is a hands-on, floor-based position that supports daily operations across screen printing, embroidery, direct-to-garment (DTG), and heat transfer production. The role plays a critical part in maintaining supply flow, supporting production teams, and driving efficiency through lean manufacturing practices.
This position is ideal for someone who enjoys working in a fast-paced environment, identifying opportunities for improvement, and contributing to operational efficiency and cost control.
-
Maintain and restock supplies across screen print, embroidery, DTG, and heat press departments to ensure uninterrupted production flow
-
Monitor inventory levels, perform cycle counts, and support inventory accuracy across inks, garments, transfer materials, and consumables
-
Support and sustain Kanban systems to improve material flow, reduce waste, and minimize downtime
-
Identify supply gaps, overstock, and inefficiencies, and communicate opportunities for cost savings
-
Provide hands-on support across production departments, including:
- Screen Printing (ink organization, staging, and press support)
- Embroidery (thread, backing, and workstation readiness)
- DTG (garment flow, pretreat support, supply staging)
- Heat Press / Transfers (material prep and workflow support)
- Assist with job staging, workflow organization, and general production needs
-
Support shipping, receiving, and fulfillment operations as needed
-
Cross-train across departments to build a strong understanding of production processes and constraints
-
Maintain and reinforce 5S standards across all production areas
-
Conduct routine floor audits to ensure organization, cleanliness, and adherence to standard work
-
Identify and escalate inefficiencies related to motion, material flow, overproduction, and downtime
-
Support Kaizen (continuous improvement) initiatives focused on improving throughput, reducing waste, and lowering operational costs
-
Assist in developing and sustaining visual management and standardized processes
-
Participate in routine safety and facility walkthroughs
-
Identify hazards, organizational gaps, and non-compliance with safety standards
-
Support corrective actions and reinforce safe, efficient work practices
-
Help maintain a clean, organized, and production-ready environment
-
Active, on-the-floor role within a production facility
-
Frequent standing, walking, lifting, and movement of materials
-
Exposure to production equipment and varying workflow demands
-
Flexibility to support different departments based on business needs
This role provides a foundation for growth into operations leadership, production supervision, logistics, or continuous improvement roles. Team members will gain hands-on experience across multiple apparel decoration methods and develop a strong understanding of manufacturing operations.
Requirements:
Required:
-
High school diploma or equivalent (post-secondary education in operations, supply chain, or engineering is a plus)
-
Strong attention to detail and organizational skills
-
Ability to work in a fast-paced, hands-on manufacturing environment
-
Willingness to take initiative and support multiple departments
Preferred:
-
Bachelor’s degree (or recent graduate) in Industrial Engineering, Operations Management, Supply Chain, or related field
-
Exposure to lean manufacturing principles (5S, Kaizen, Kanban)
-
Experience in a manufacturing, warehouse, or production environment
-
Basic data tracking or problem-solving skills
-
Familiarity with inventory processes or material flow concepts
