Wait Assistant Job Description
Reports to: Food and Beverage Manager; Dining Room Manager
Classification: Non-Exempt; Hourly
Job Summary
- Ensures prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers.
- Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations.
Job Tasks/Duties
- Assists servers as needed with watering of tables, refilling waters as needed and serving food to members and guests.
- Ensures all service stations in the kitchen are stocked and ready for service.
- Ensures plated hot food leaves the kitchen quickly.
- Carefully matches all food items to correct orders.
- Carries food trays to tables using the correct seat positions on the ticket
- Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and the kitchen floor is a clean and safe work area.
- Ensures that bread, soup and other food products are available.
- Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
- Assists Servers with clearing soiled dishes, filling waters and setting/resetting the dining room.
- Breaks down and cleans service stations in the kitchen at the end of the shift.
- Reports complaints to manager on duty when received.
Host Job Description
Reports to: Food and Beverage Manager; Dining Manager
Supervises: No supervisory duties in this position.
Classification:
Education and/or Experience
- Completing High School, High School diploma or GED preferred
Job Knowledge, Core Competencies and Expectations:
- Able to handle multiple tasks and pressure.
- Must follow all health and safety guidelines.
- Knowledge of and ability to perform required role during emergency situations.
Duties:
- Manages the reservations and seating for the Dining Room.
- Directs and assists members and guests in locating daily private functions/events.
- Manages the telephone communications.
- Carefully observes service provided to members during the shift. Take corrective action in the event of problems.
- Greets and seats guests, handles reservations and prepares seating map.
- Track and generate daily reports assigned.
Physical Demands and Work Environment
- Must be able to keep composure during periods of high incoming phone calls and/or in-person requests.
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift to 50 pounds.
- Work in hot, humid and noisy environment.
