No Experience Required
We are happy to train the right candidate. We value professionalism, reliability, a positive attitude, strong work ethic, and a willingness to learn more than previous experience.
Responsibilities
- Welcome and check in patients
- Schedule new and follow-up appointments
- Answer phone calls and assist patients with questions
- Verify insurance eligibility and benefits
- Submit prior authorizations for medications and procedures
- Assist with medical billing and insurance claims
- Collect copays and patient balances
- Process referrals and medical records requests
- Scan, fax, and upload documents into the electronic medical record (EMR)
- Coordinate with pharmacies, imaging centers, and referring physician offices
- Maintain accurate patient records
- Help keep the office organized and running efficiently
- Perform general administrative duties as needed
Qualifications
- No experience required – we will train the right candidate
- Friendly, professional, and compassionate
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Comfortable using computers and learning new software
- Reliable, punctual, and detail-oriented
- High school diploma or equivalent
Preferred Qualifications
- Korean-speaking preferred
- Medical office experience is a plus, but not required
- Experience with insurance verification, prior authorizations, or medical billing is a plus
- Experience with EMR systems is a plus
Professional Appearance & Conduct
- Maintain a clean, polished, and professional appearance at all times
- Adhere to the clinic dress code and maintain excellent personal hygiene
- Present a warm, welcoming, and respectful attitude toward every patient and visitor
- Help maintain a clean, organized, and professional office environment
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
