Receptionist / Administrative Assistant – Home Health
Location: Fresno, CA
Hours: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch)
Employment Type: Full-Time
Position Overview
We are seeking a highly organized, dependable, and proactive Receptionist / Administrative Assistant to support the daily operations of our growing Home Health agency. This is not a traditional front desk position. The ideal candidate will have healthcare experience, strong medical knowledge, excellent communication skills, and the ability to assist with a variety of administrative and operational tasks.
This role requires someone who can adapt to changing priorities, take initiative, and provide support wherever needed to ensure agency success.
ResponsibilitiesFront Office & Communication
- Answer and route incoming phone calls professionally.
- Greet patients, families, referral sources, and visitors.
- Manage agency email communications through Outlook.
- Communicate with staff using TigerConnect.
- Monitor incoming faxes and electronic communications.
- Maintain professionalism and confidentiality at all times.
Clinical & Administrative Support
- Enter and maintain patient information in Data Soft Logic (DSL).
- Assist with referral intake and processing.
- Support physician order tracking and document management.
- Assist with medical records organization and chart maintenance.
- Perform chart audits for completeness and compliance.
- Assist with survey preparation and regulatory readiness activities.
- Support employee file maintenance and credential tracking.
- Assist with scheduling and coordination of agency operations.
- Perform additional administrative and operational tasks as assigned.
QualificationsRequired
- Healthcare administrative experience.
- Knowledge of medical terminology.
- Strong computer skills and proficiency with Microsoft Outlook, Word, and Excel.
- Excellent organizational and time-management skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong written and verbal communication skills.
- Professional demeanor and appearance.
- Reliable attendance and punctuality.
Preferred
- Home Health or Hospice experience.
- Experience with Data Soft Logic (DSL).
- Experience with Medicare documentation.
- Familiarity with chart audits, referrals, and survey preparation.
- Experience maintaining employee personnel files and compliance records.
- Familiarity with TigerConnect.
Expectations
This position requires a team member who is:
- Present and ready to work promptly at 8:30 AM.
- Available until the end of the workday at 5:30 PM.
- Flexible and willing to assist with projects and tasks outside of routine front office duties.
- Able to work independently while maintaining attention to detail.
- Comfortable supporting agency leadership with special projects and operational needs.
Why Join Our Team?
We are looking for someone who wants to be an integral part of a healthcare organization, not just answer phones. This position offers the opportunity to learn all aspects of Home Health operations while working closely with leadership and contributing directly to patient care and agency success.
Pay: From $19.00 per hour
Benefits:
Work Location: In person
