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Service Supervisor

Modern Machinery -
Billings, MT

Job Details

Full-time
$90,000 - $105,000 a year

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance
Prescription drug insurance

Qualifications

Heavy equipment electrical system troubleshooting
Client relationship management
Customer communication
Microsoft Excel
Microsoft Outlook
Management
Customer service
Electrical work
Electrical schematic reading and interpretation
Employee relationship building
Construction equipment servicing
Supervising experience
Electrical diagnostics
Engine repair

Full Job Description

This is a great opportunity for a candidate with service knowledge and experience in the heavy equipment industry. Qualified candidates will be responsible for managing the day-to-day operations of Shop Service Technicians, managing and prioritizing work and scheduling technicians accordingly. Working closely with the Service Manager, Technicians, and customers to ensure that expectations are met, and repairs are conducted expeditiously and efficiently.

The annual salary range for this position is: $90,000 to $105,000. This is an exempt position and is not eligible for overtime pay.

BENEFITS:

Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
Gym Membership Reimbursement Program
Family Scholarship Program
Employee Assistance Program
Virtual Mental Health & Tele Medicine Benefit
Company Paid Life Insurance & Disability Benefits

Modern Machinery is an Equal Opportunity Employer

REQUIRED SKILLS/JOB REQUIREMENTS:

The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment.
Provide exceptional customer service.
Personal accountability and self-management to prioritize and complete all tasks required of the position.
Effective verbal and written communication skills.
Ability to manage relationships both internally and externally.
Teamwork: cooperate and support others within the Service Department and the Modern Machinery organization.

EDUCATION AND EXPERIENCE:

Minimum 2-year supervisory/management experience.
Preferred 2 or 4-year technical degree or equivalent job experience.
Technical and diagnostic skills required.
Ability to read and understand schematics.
Hydraulic, engine, electrical troubleshoot, and repair.
Proficient in Microsoft Office products (Outlook, Word, and Excel).

REQUIRED SKILLS/JOB REQUIREMENTS:

The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment.
Provide exceptional customer service.
Personal accountability and self-management to prioritize and complete all tasks required of the position.
Effective verbal and written communication skills.
Ability to manage relationships both internally and externally.
Teamwork: cooperate and support others within the Service Department and the Modern Machinery organization.

EDUCATION AND EXPERIENCE:

Minimum 2-year supervisory/management experience.
Preferred 2 or 4-year technical degree or equivalent job experience.
Technical and diagnostic skills required.
Ability to read and understand schematics.
Hydraulic, engine, electrical troubleshoot, and repair.
Proficient in Microsoft Office products (Outlook, Word, and Excel).

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